Hello I’m Ryxku and I don’t think I’m the first person to talk about this but it’s really serious and a shame that’s not accurate.
Currently commission page for roblox users are loading infinitely and when you sell an ugc from in-game in your group, there’s no way to see the amount of robux made in commission.
We all know we get 30% from the sale and 40% from the sale in-game.
(Screenshot from Summary, sales and for example the ugc costs 100 robux.)
Hopefully to not be crazy, the pending calculates the total of robux made from sales and commissions.
BUT WE CAN’T SEE COMMISSIONS, what’s the point?
Please fix it and add an extra option to view commission sales from groups :
Please fix it as soon as possible because I know many devs who are confused about their earnings since they can’t track their sales.
Also the AI assistant thinks we can see our commissions from the dashboard and that’s wrong .
In order to further investigate, could you help provide details to below information and screenshots?
From My Transactions - commissions page (not group)- Does this still load infinitely when accessed without any browser extensions or in incognito mode?
Can you share the snapshot of browser’s console or network tab when opening the My Transactions- commissions page with details of any errors displayed?
Can you let us know how many products ( UGC assets, dev products and passes) are associated with the group?
We are unable to reproduce this on our end with our accounts so the above information will help us troubleshoot.
to add on to this, I looked in the network console and it seems that it always checks the commissions tab with ?limit=100 regardless of what limit you actually choose on the drop down (though this COULD be a side-effect of extensions)
With a limit of 100, it always causes some internal timeout and returns an error. With a limit of like 10 or something it works fine.
I meant the http request Roblox makes appears to use ?limit=100 regardless of what you pick there. (Possibly it’s caching the data to make some page loads faster? I’m unsure)
Directly using the api endpoint with a lower limit works and returns the proper JSON data, but it is still slow. There’s no wonder it’s timing out trying to load 100 when it takes multiple seconds just to show 10 sale commissions.
This is actually a seemingly arbitrary restriction imposed on the backend, Roblox actually has a page (which is hidden but can be enabled by overriding a http response) which is supposed to list all of the comissions under a group. This page itself fails to work because for some reason AffiliateSales was never added as a TransactionType under the group economy API, and was only added under the user economy API. Whether this is a previous removed feature or not is something I’m unaware of but it’s certainly interesting.
Can confirm that this is happening to all my groups. Transactions are often infinitely loading and when they do sometimes load they are incomplete, missing some usernames and avatar headshots, and completely stop showing after a page or 2.
The issue causing the infinite loading on the user’s commission page has been resolved, and the page should now load as expected. However, loading times may still vary depending on Roblox’s traffic levels. We are actively working to optimize the system and enhance overall performance. Thank you for reporting the bug, and we sincerely apologize for any inconvenience this may have caused.
