Hi Creators,
We are excited to introduce new Open Cloud API endpoints that allow access to content from the Community Forums. These latest additions enable you to extend the scope of your communities to new platforms and incorporate forums data directly into your custom tools.
Key Features
- Fetch a list of forums categories
- Retrieve posts within a specific forums category
- Access comments and comment replies on individual forums posts
These endpoints are designed to give you more flexibility in how you interact with Community Forums data, whether you’re building custom moderation tools, analytics dashboards, or importing posts to your existing ticket management systems.
Access & Permissions
To use these new APIs, you’ll need to request the group-forum:read scope as part of your Open Cloud integration.
For full details on how to get started, including endpoint documentation and usage examples, please visit the Open Cloud API documentation.
Please try it out and share your feedback or questions in this thread, or use the channels outlined in the Open Cloud documentation.
FAQs
Q: Who can use these new Community Forums API endpoints?
A: Any creator with the appropriate Open Cloud permissions and the group-forum:read scope enabled can access these endpoints.
Q: What can I do with these endpoints?
A: You can list forum categories, retrieve posts within a category, and access comments on individual posts, enabling you to build custom tools, dashboards, or integrations for any community forum you have read access to.
Q: Are there any plans to add write or moderation capabilities to the Forums API?
A: We’re actively considering additional features based on community feedback. Please share your use cases and suggestions!
Q: Is there a cost associated with using these APIs?
A: Access to the APIs is included as part of the Open Cloud platform. Standard rate limits and usage policies apply.
