Recently, I am scared to upload any asset to my account out of fear of being banned and unable to work on projects for days or even account deletion if it continues. The audios I am uploading are clearly not distorted, loud or disruptive of any kind yet I am constantly receiving moderation action for uploading these audios.
Additionally, I think a ban for one attempt at uploading audio that they consider to be ’ unintelligible, excessively loud, screaming, or high-pitched noises. ’ is extremely drastic.
I am wondering if anybody else is experiencing this issue when it comes to moderation. I am hoping this is the right category to post to and will move it if not.
Thank you so much!
For anybody interested, I have attached the instrumental track that I uploaded resulting in a one-day ban.
Thank you so much, I reached out to support it’s just very annoying as it’s a constant issue as of recent which is really impacting projects and development flow.
As a music producer myself I understand and relate. Just stay patient I’m sure they’ll respond with something more descriptive and sort it out for you.
Hey, there’s recently been a new section added to the devforum called #help-and-feedback:platform-usage-support which this thread would be perfectly suited to. People who don’t use the devforum probably wouldn’t know it existed so I don’t blame you for missing it.
The instrumental track is based on Dua Lipas’ Hallucinate but has different layers and instruments etc… the ban was also regarding the volume and sound of the track an not actually any copyright/DMCA infringments
oh okay, strange. sometimes I get a warning for something that was unrelated to the actual reason. perhaps contact roblox support, I know they’re useless most of the time but might as well try
For anyone interested in the outcome, my ban was lifted after emailing appeals.
Thank you for contacting Roblox Appeals about your moderation concern. We would like to inform you that after further review we have fully removed the consequence from the account “HunterGreya”. This moderation action will not negatively affect the account in the future.
The circumstances of this moderation action will be reviewed to improve our moderation process.
Furthermore, the Audio with Asset ID: “00000000” does not appear to violate the rules and will be restored. This process may take up to 3 business days to complete, and we appreciate your patience during this time.
Happy that the ban was lifted, however, I wonder how much they actually will review this incident to improve future moderation etc…