This is a support category for asking questions about how to get something done on the Roblox websites or how to do something on Roblox applications such as Roblox Studio.
You can write your topic however you want, but you need to answer these questions:
What do you want to achieve? Keep it simple and clear!
to no longer be disconnecting
What is the issue? Include screenshots / videos if possible!
i keep getting disconnected after around 1 to 2 minutes of joining / playing
What solutions have you tried so far? Did you look for solutions on the Developer Hub?
i’ve reset my router settings, i’ve reset my computer network settings, i’ve flushed my dns configs and added new dns configs, i’ve changed my dns addresses and dns servers to new ones, i’ve tried completely different networks, i’ve factory reset my router and reset my router many times, i’ve done a windows network socket reset and reinstalled roblox many times.
Is this disconnecting in a specific game you have made? Or is this just every game. If so then check your wifi/ethernet connection for any stuttering/disconnecting as the issue is likely to do with your internet.
If it’s every game then it’s 100% an issue on your end. If you say you have tried different networks there may be a faulty network adapter device installed on your pc, try updating the drivers for your wifi or ethernet by pressing Win + R then typing devmgmt.msc and pressing enter. From there scroll down to Wireless Adapters and open it. Right click on any devices that have “Ethernet” or “Wifi” in there name, and click Update Drivers. If that doesn’t fix anything or you are on a different Operating System let me know.
If you’re using VPN try without it (in case you haven’t already). I get frequent random disconnects on both Studio and Roblox itself just by using VPN.