Constantly being logged out in Studio when opening/publishing/etc

Can’t repro.
Opened a place file, placed a pink brick, saved, reopened in new window and in-game, brick was still there without any login prompts.
Not Team Create

Device Info

Windows 10 Pro
Version 1903
OS Build 18362.295

Device Specs

Processor: Intel(R) Core™ i7-2600 CPU @ 3.40GHz 3.40 GHz
Ram: 8 GB
System type: 64-bit OS, x64-based processor

Software Info

Roblox Studio
Version: 02aff87b548c4cd7

Does not seem to be critical – only happening to some users. I can publish all my games fine and so can some of the users above. Please make sure to add more details to your posts if you have any.

1 Like

Same with me this problem happen for me for almost 4 months now.
I contacted to Roblox before and It gone for a while but then come back again.

I use Mozilla Firefox on Windows 10 Pro.

I cannot fix this no matter what I do.

I tried reinstalling both Roblox and Roblox Studio.

I tried logging in, logging out, and then restarting from the website.

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I tried using Microsoft Edge.

I tried using a completely different computer and opening Roblox Studio.

I tried logging out of the website, logging in and logging out of Studio, clearing my cookies, logging back into the website, and then editing a place.

Nothing works! I get the login prompt in Roblox Studio every single time!


I almost forgot to mention that using “Publish Place As…” and then clicking on a place closes the place file instead, and then trying to reopen a published place gives a nice little error.

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1 Like

I too am experiencing a variation of this.

I edit any one of my places on Tower Defenders (which is a 3 place universe) and it logs me out upon opening Roblox Studio.
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But I would have to manually type in my info and finally it would log me in.
Once loaded it would then shoot an error to the output saying “This place does not belong to a universe”. Unfortunately, I had not thought to capture an image of it at the time.

@DevEngagementTeam can I use ROBLOXCRITICAL on this post?
I literary can’t update my game, my plugins or anything.

2 Likes

Did u try to uninstall Roblox Studio and Install it again,the same issue was happening to me when I uninstalled it and installed it again it worked for me perfectly.

1 Like

Edited my OP with why it should be considered ROBLOXCRITICAL. I am also running Firefox, but it happens regardless if I launch through studio itself or through the browser. It’s not letting me into studio or anything, I have 0 way of updating anything. Just like Elliott I am using Windows 10 Pro, and didn’t have this problem until about 5-6 hours ago. @PlaceRebuilder Are you able to clarify about when it happened, and if there was an update at all? I didn’t notice anything, just happened out of the blue for me and I get the same exact message as Forbidden.

I updated the topic with the time of the occurance.
Maybe you didn’t see it when you opened a new file, but I saw that it said: ‘Installing new update’ and I had to close other studio files for it to continue. After that, this bug immidiatly occured.

EDIT: This really delays the release of my summer event (sadly no pun intended).

1 Like

No worries – I’ve seen it and will forward. I’ll update the topic later today as more people get online.

Let’s hold off on critical status until the impact is better understood. As of right now it seems to be affecting only a portion of users.

2 Likes

Could be irrelevant, but i live in france and asked 3 friends there, The rate of france users that encounter this issue is currently occuring at 100% (4/4 users)

Note : some people mentionned they can publish, i personally can’t
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might have been disconnected while creating

Whenever I try to publish it says that i logged out and then i need to log in again

The same thing has been happening to me but in a Different way, Every time I try Publishing my game, P.S This is a Default Base plate that I just made, It takes ages to publish, Most of the times my studio Freezes and says “Not Responding” and also when I start up Studio, It takes ages to load in…

1 Like

The same issue is happening to me, after a few disconnects, it started not letting me log in at all saying my username or password is incorrect. I am still able to log in on my laptop but it disconnects me every time I attempt to publish a place or open studio.

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This just started happening today, and nothing seems to work so I decided to make a post. When I open studio, I am now always greeted with a “Login Error” page.

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It’s not a huge issue, since it still lets me login. It would be annoying when I’m trying to do a local test and have to relogin multiple times, but I can’t do that since it won’t even let me publish (I have some local changes I want to test, but I need studio to access roblox servers for datastores.)

When I click publish, I’m shoved back to the main menu. When I click my place again and try to publish, I am given these two errors together (I think one of them is from a plugin). Making a new place to publish to closes studio.
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I have uninstalled/reinstalled roblox and logged out/back into roblox on both studio and online. I’m using a strong pc (Windows 10) and getting fast internet (93 Mbps according to Ookla). I’m pretty sure I have default settings except with dark mode.

Edit: I just realized there’s another similar post that I missed, this seems to be affecting quite a few people: Constantly being logged out in Studio when opening/publishing/etc

My situation is a bit different, it logs me out once every a few hours and doesn’t display my name on top (as for some of you guys).

Something similar happens to me when I get logged out and log back in a thing pops up. Then it says error displaying captcha, next it opens a browser tab where I should open studio, then the same thing happens.


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1 Like

I have the same thing with my login. This is really annoying because I have things to do that can’t wait.

I’m having the same problem as @loertis. I am logged out of Studio and whenever I attempt to login it prompts the same error twice in a row

Screenshot_8

After clicking yes/no on the error twice, it proceeds to log me into Studio only to fail and prompt the same error again and then just repeats. Currently, I am unable to even use studio because of this.

Screenshot_10

I was logged out immediately when the update must’ve happened because I woke up today logged out. It’s impossible for me to login.

1 Like

Oh yes, I forgot to mention I woke up and I was logged out because of an update too.