ContentProvider service really slow after new update

Bug Reports Engine Bugs
#1

Reproduction Steps

It’s not fully reproducible, lets say out of 100 people only 15 experience this issue and is done by joining a game that uses ContentProvider to preload assets on the loading screen.

Expected Behavior

For the game to preload all assets.

Actual Behavior

The game gets stuck on loading lets say out of 200 things to preload it gets to 159/200 and stops there

Workaround

Skip button to skip entirety of the loading process

Issue Area: Engine
Issue Type: Connectivity
Impact: High
Frequency: Sometimes
Date First Experienced: 2023-02-17 13:02:00 (+00:00)
Date Last Experienced: 2023-02-18 00:02:00 (+00:00)

2 Likes
#2

Hi @Ie_fishe,

What experience are you seeing this issue in? Are there error logs too, or do you just notice the missing assets?

#3

Inside of my game, this issue was non-existent prior to the new client update, so it’s not related to our code because it perfectly worked prior to today.
(We had to make an update so you can skip loading as some users took half an hour to load in)

#4

I just tried to repro about 20 times on my Mac and was unable too. I cleared my http cache after every attempt too. The longest it took was about 5s for one attempt that needed around 259 assets.

Do you think you could get some logs from clients who are still experiencing the issue (and hopefully don’t skip). I wonder if it’s only happening on some platforms.

#5

This was either on a certain day issue, it stopped happening after that day very strangely.

#6

Ah I see, well glad its no longer happening. Could have been a transient asset fetching issue.

#7