Could not cancel Premium subscription, taken to outdated page

Bug Reports Website Bugs
#1

April 30th I was trying to cancel my reoccurring Premium Subscription, but when I went to do so, I was directed to a page which looked quite outdated.

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I tried to further cancel it, but for some reason, it wasn’t letting me do so. I ended up stuck with reoccurring payment which I was unable to cancel (whenever I pressed cancel, it had no effect) and I wasn’t sure how to fix it. I believe this is a site error, as going further into inspecting it, it says “404: Bad Error”. Eventually my subscription automatically cancelled.

When I looked on my profile, I still had the Premium symbol and I also had the reoccurring payment in settings upon clicking. Additionally, when I asked a friend, they were redirected to a more updated version of the page.

I had 450 Robux Premium.
I have no extensions, including ad-block.
I’m using Google Chrome.
I do not have the URL to this outdated page.

2 Likes
#2

How did you end up at the Cancel Subscription page? Which link did you click to get there?

3 Likes
#3

Try going to this link instead.

#4

It was directed to this page in Settings, where I was attempting to cancel it but it directed me to that page instead.

#5

Will do, thanks! I was on that page initially, but it was still broken.