"Could not open place" when attempting to launch a local server test

Whenever I try to launch a local test in Studio, the server loads fine, but both the clients fail to load the place with the message "We could not open the place [my game’s place ID]]. %2
Incident ID: 5309239353565726005
Place ID: my game’s place ID
Place name: ".

image

This consistently happens whenever I launch a local test. The clients for the test seem to connect to the server but are instantly disconnected and the message shows.

Steps to reproduce:

  • Open up a published place in Roblox Studio
  • Start a local test
  • The error message should appear for client windows of studio

Affected Place ID:
16027520280

System Information:

  • Windows 11 version 23H2
  • 11th Gen Intel core i5-1135G7 CPU
  • 8GB RAM
  • Roblox Studio version 0.641.2.6410741

This issue only started happening after the latest update of Studio. (edit) I have tested ~24 hours later to see if the issue still persists and I get these warnings in the output of the local server studio instance:

17:09:37.213  DiscoverTeamCreatePresence experienced an error: HttpResponse = { responseTimeMs : 4458.178281784058, responseCode : 200, responseBody : { data : table: 0x09368784bfa38cb8 }, requestOptions : { Url : https://apis.roblox.com/teamcreate/v1/MultiGetUniversesActiveSessionMembers?maxUsers=10&ids=5540431734&ids=5709328097&ids=5035158744&ids=1766268242&ids=5709543253&ids=5099256024&ids=2854456682&ids=1680979762&ids=1791594954&ids=5709571630&ids=5729738293&ids=5423366891, Method : GET } }  -  Standalone
  17:09:37.739  DiscoverTeamCreatePresence experienced an error: HttpResponse = { responseTimeMs : 4590.914487838745, responseCode : 200, responseBody : { data : table: 0x48ffe66eb51f1488 }, requestOptions : { Url : https://apis.roblox.com/teamcreate/v1/MultiGetUniversesActiveSessionMembers?maxUsers=10&ids=5540431734&ids=5709328097&ids=5035158744&ids=1766268242&ids=5709543253&ids=5099256024&ids=2854456682&ids=1680979762&ids=1791594954&ids=5709571630&ids=5729738293&ids=5423366891, Method : GET } }  -  Standalone

Expected behavior

Roblox Studio clients should connect to the local server with no issue.

this also happens to me but literally everytime I try to open a place/create a new one

My Studio just updated and this issue appears to be fixed, clients do connect successfully. However, there are still warnings which appear in the output.

The update didn’t seem to fix the problem for me. It’s happening when I try to join a specific place through the Asset Manager.

I’ve tried reverting the version, uncopylocking the place, reinstalling roblox studio, but it just doesn’t seem to be working. It’s strange because it only happens on the shop place ( where I test stuff ) and not the other ones. Team create is enabled and I have the “Edit” permission.

image

Here’s a picture of the error. It’s basically the same thing, and I couldn’t find anything on the log files. No clue why it’s happening.

image

Started appearing after studio updated.
Not sure how to reproduce it though.

Strange, the issue is fixed for me except a few warnings in the output of the server relating to the TeamCreate:

20:04:15.821  DiscoverTeamCreatePresence experienced an error: HttpResponse = { responseTimeMs : 2398.9810943603516, responseCode : 200, responseBody : { data : table: 0xb9e0d13c029897f0 }, requestOptions : { Url : https://apis.roblox.com/teamcreate/v1/MultiGetUniversesActiveSessionMembers?maxUsers=10&ids=5540431734&ids=5709328097&ids=5035158744&ids=1766268242&ids=5709543253&ids=5099256024&ids=2854456682&ids=1680979762&ids=1791594954&ids=5709571630&ids=5729738293&ids=5423366891, Method : GET } }

Looks like a main issue with TeamCreate. You might need to create a separate bug report on it as the issue described in this one no longer happens.

1 Like

Yep, I’ll try and get access to post on bug reports.

Very strange though, it works fine on the other places.

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