Hey, I created an ad 2 days ago. It wen’t bad, so I decided to stop it and not spend robux for another day. But it gives an error.
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Its probably caused by Roblox no longer allowing users to use user ads on the platform anymore as they have removed the feature.
What do you mean by this?
Did it still charge you the Robux when you attempted to stop the ad? If so contact Roblox support.
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I meant I spent more robux for ad than I earned from ad.
And it has daily budget so when I stop the ad, I should have get my robux back.
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This is Sponsored Ads. User Ads were the “banner”, “skyscraper” and “box” ads that appeared on the website up until two days ago.
I never really used Sponsored Ads, so unfortunately I might not be very helpful, but I don’t think you get refunded if you stop Sponsored Ads.
I thought that was only for Ads made with the “Ad Manager”.