Cozy Creamy Bakery® is a Bakery which offers a variety of refreshments in order to satisfy the craving of our clientele. Our staff and management work to the best of their ability to ensure that each and every customer that walks through the door is pleased with their experience. We anticipate that you thoroughly enjoy your visit at the café and our general premises.
This handbook will be elaborating on distinct information and practices of which are utilized regularly at Cozy Creamy Bakery. It will allow our staff members, management, and visitors to be aware of the functions at the café.
Games
- Bakery is in development.
- Training Center is in Development.
- Application Center - Roblox
Social Link
Cozy Creamy Bakery Twitter: COMING SOON!
Regulations
Regulations
Upon following the Roblox Terms of Service, we have additional regulations that we expect our guests and staff members to abide. Failing to comply with our regulations will result in receiving moderation consequences on our premises.
- Trolling or being disruptive is not permitted.
- Exploiting is not permitted.
- Cyber bullying is not permitted.
- Advertisement is not permitted.
- Homophobia, discrimination, and racism are not permitted.
- Bypassing the chat filters with derogatory language is not permitted.
- Spamming the chat is not permitted.
Our staff team has the permission to issue a warning to those who do break our regulations. Our Staff Assistants+ have been given the authority to enforce a ban on anyone who does break these regulations.
Rank Information
Rank Descriptions
The following list will include information about every group role in Cozy Creamy Bakery and its responsibilities.
The information listed below goes over the duties & abilities of every LR staff member as well as what ranks are considered a LR, MR, HR, Corporate, and President! Please note that LRs do not have administrative abilities or authority over other staff members.
| Classification | Ranks |
|---|---|
| Low Ranks (LR) | Cozy Creamy Bakery Peep- Kitchen Leader |
| Middle Ranks (MR) | Staff Assistant - Assistant Manager |
| High Ranks (HR) | General Manager - Administration |
| Corporate | Corporate Intern - Presidential Assistaint |
| Presidential | Vice President - President |
Low Rank Duties
- Trainee is a trial staff rank at Cozy Creamy Bakery. At this rank, you have the ability to take orders at the bakery, but must attend a training to rank up.
- Cashier is the first official staff member rank at Cozy Creamy Bakery! You have the ability to take orders and the option to rank up to Junior Staff.
- Junior Staff is the rank that makes all the orders sent by Cashiers. As a Junior Staff, you are to make orders, replacing the ability to take orders.
- Senior Staff is the first rank to have both abilities of taking and making orders.
- Kitchen Leader is the second rank to have both abilities of taking and making orders, similar to Senior Staffs. As a KL, you are able to assist at trainings when called in the Cozy Creamy Bakery discord server. This is the final LR rank and you have the option to move up to Staff Assistant (MR).
How To Rank Up
The information listed below explains how you are able to rank up through LR ranks.
- Guest ➜ Cozy Creamy Bakery Peep: Upgrade from a Guest to a Cozy Creamy Bakery Peep by joining the group here .
- ** Cozy Creamy Bakery Peep ➜ Trainee**: To become a Trainee at Cozy Creamy Bakery., you must pass the automated quiz at the Application Center .
- Trainee ➜ Cashier: If you are a Trainee, it is very simple to rank up to Cashier! All you need to do is attend a training session at the [training center ](COMING SOON) and pass.
- Cashier ➜ Junior Staff: You need 50 worker points to attend a training session at the [training center ]COMING SOON!)
- Chef ➜ Senior Staff: You need 150 worker points to attend a training session at the [training center ](COMING SOON) and pass.
- Senior Staff ➜ Kitchen Leader: You need 250 worker points. Try rejoining or contacting a Supervisor+ if you have the right amount of worker points but you’re still unable to receive your rank.
Worker Points
Worker points are points obtained from working at the bakery! These points are essential for reaching point requirements when ranking up. There are quite a few ways you are able to earn these worker points at Cozy Creamy Bakery.
- Taking orders: All ranks, excluding Cashier are able to take orders behind the counters! Every order submitted through the cash register gives you a worker point. Point cheating, submitting orders to those who didn’t order, will result in point removal to 0.
- Cleaning tables: At Cozy Creamy Bakery., we have a cleaning table feature where you are able to clean any dirty tables visible within the bakery. You simply click on the dirty table and a worker point will be earned.
- Mopping spills: Spills spawn randomly across the bakery. The mop giver is located next to the training session board in the staff area. If you successfully mop down a spill, you should be rewarded with one worker point.
- Making orders: All ranks that are Cashier+ are able to make orders inside the kitchen. Every order made and sent through the chef board gives you a worker point. Point cheating, purposely sending the wrong orders, will result in point removal to 0.
Staff Assistant Applications
Staff Assistant Applications come out on the first of each month and are open for 1 week. Once applications close the Human Resources Department will review them and release who passed within a few days. When they open, the application can be found in our communications server.
Training Information
Currently, our training sessions are at the same time every day at our [training center ](COMING SOON). Please note that sessions can be canceled due to events or holidays at any point; you’ll be notified if they are by the group shout!
Join 15 minutes early! Sessions open up 10-15 minutes before their scheduled time. Multiple servers will be created if needed. Sessions start at the times stated below.
| Time | Timezone |
|---|---|
| Morning | |
| 12:00 AM | Eastern Time (ET) |
| 3:00 AM | Eastern Time (ET) |
| 6:00 AM | Eastern Time (ET) |
| 9:00 AM | Eastern Time (ET) |
| Evening | |
| 12:00 PM | Eastern Time (ET) |
| 2:00 PM | Eastern Time (ET) |
| 4:00 PM | Eastern Time (ET) |
| 6:00 PM | Eastern Time (ET) |
| 8:00 PM | Eastern Time (ET) |
| 10:00 PM | Eastern Time (ET) |
Bakery Assistance
The following information will go over how to call an MR and how to use the bakery assistance channel! For more information about response pings, refer to the channel called #emergency-response in our communications server!
How To Call An MR
To call an MR type “!help” in the chat at the bakery. If there are MR’s in-game, it will contact them. If there are no MR’s in-game, the game will notify you to use our #bakery-assistance channel in our communications server. Make sure you include their username, the server you’re in, evidence, and ping either low, medium, or emergency response depending on the situation. Before pinging anyone check #emergency-response channel to make sure you’re pinging the right role.
How To Use Bakery Assistance
To use the #bakery-assistance channel, you must be a staff member at Cozy Creamy Bakery. You may become a staff member by going to the Quiz Center and passing the quiz to get ranked as a Trainee.
If there’s a troller in your server, use the format in pinned messages and ping Low Response. If there’s an exploiter or bypasser, you may do the same thing but ping Medium Response. High Response is only used if the President’s account is hacked or a massive raid occurs (15+ people).
Example
Do not use the bakery assistance channel to have normal conversations or spam ping as it will result in a removal of the server.
Ban Appeals
Have you been falsely banned from our discord/bakery or have an old ban you want removed? We now provide ban appeals through Google Forms! Please note that the form may be closed at certain points due to an overflow of responses, if they are, you must wait until they open again.
The google form cannot be posted on the DevForum due to ROBLOX terms and conditions. Please visit our communications server for the form.
Requirements & Guidelines:
- You may only get accepted to appeal once. After that, you will not be allowed to come back.
- Try to be as detailed and thorough as you can when answering questions in this application.
- Lying or telling misleading information can prevent you from applying in the future.
*Once you have applied, allow at least 2 weeks for your appeal to be processed and handled.
Alliance Information
We’re always open to making new alliances! As stated in contact information, the Communications Department handles all topics related to alliances! This can include requests, reports, and inquiries.
The alliance handbook cannot be posted on the DevForum due to ROBLOX terms and conditions. Please visit our communications server for the form.
Contact Information
The information below entails the roles of each department, who’s in it, and how to report any staff member.
Presidential
The following are members of the Presidential Team. Contact them for information on sponsorships, developing opportunities, and other inquiries that don’t fall under Human Resources or Communications.
Chairwoman: SunnyD1376
Vice Chairwoman: Lulu (luluemon_012300)
Human Resources
Contact any of the officers stated below about concerns or questions regarding staffing management, handbooks, reports, or general applications.
LEAD OFFICER: SunnyD1376 for now
ASSISTANT LEAD: N/A
Communications:N/A
Contact any of the officers stated below about concerns or questions regarding alliances, Cozy Creamy Bakery events, or general communications with the public.
LEAD OFFICER: SunnyD1376 for now
ASSISTANT LEAD: N/A
How To Report Staff:
See a staff member breaking our rules or acting improperly? Let us know! The information below details who to contact to report specific ranks.
Reporting Low Ranks (LRs): To report low ranked staff you can ping Low or Medium Response in #bakery-assistance depending on the severity. If you would like to report them in private, DM a Staff Assistant+ to help you handle the situation. Please note that only a Supervisor+ can demote low ranks!
Reporting Middle Ranks/High Ranks (MRs/HRs): To report an MR/HR, DM a member of Human Resources with their username, the reason you’re reporting them, and proof! Human Resources is the only department that handles MR+ reports.
Reporting Corporates: To report a Corporate, contact their department lead or co-lead! You can refer to our contact information section or check their Discord roles for one that indicates which department they’re in.
If the Corporate you’re reporting happens to be a department lead or co-lead, please contact a Presidential Team member!
Frequently Asked Questions
The following are commonly asked questions that customers and staff members have asked. This is to help out any confusion that you may have working here. If you have any further questions that these do not provide, don’t hesitate to contact a member of the management team.
How do I join the Cozy Creamy Bakery group?
You can find the Cozy Creamy Bakery group by clicking the creator of this game and it will lead you to the Cozy Creamy Bakery group page . After that, press the big button labeled “Join” to join the group.
Where can I find the session times?
You can find our session times in the description of the Training Center, this document, and at the bakery. You can also check the session board in the staff room near the kitchen.
How do I work here?
You need to join the Cozy Creamy Bakery group. You can find the Cozy Creamy Bakery group by clicking the creator of this game and it will lead you to the Cozy Creamy Bakery group page. After that, press the big button labeled “Join” to join the group. Once you do that, go to the Application Center and take the quiz. If you pass, you will become a Trainee and you will need to attend training to become a Cashier.
I am a Kitchen Leader, how do I become a Staff Assistant?
If you’re a Kitchen Leader, you will need to take our application located on our communications server when they are open. Another way is being a Kitchen Leader to have a chance at being recommended for amazing work-ethic. However, if you are caught hinting, it will decrease your chances of getting promoted and could get you demoted if consistent.
Do you hire people based on their looks?
We do not hire people based on their looks. We hire people based on their work-ethic, activity, and so on.
How do I find the Training Center?
You can find the Training Center located on the Cozy Creamy Bakery group games.
How do I work the register?
You need to go to an available register and click on it to claim. After, you need to type in the customer’s username and click “Enter”.
Is grammar required at the Training Center and Cozy Creamy Bakery?
Low Ranks are required to use grammar at the bakery and training center. However, Kitchen Leaders assisting at trainings are required to use grammar.
Can I have safechat as a worker?
Yes, you can have safechat as a worker. Having safechat doesn’t affect you in any way.
What if all the registers are claimed?
If all the registers are claimed, you can either wait for an available register or go to another server.
What do I do if there’s a troller or exploiter?
Trollers receive a reminder to stop before an MR+ is contacted. This gives them a chance to stop what they’re doing. If there is an exploiter, they receive no reminders. You would immediately contact someone to pban them with proof.
What time do I join trainings?
You should join trainings at xx:45 to get a spot.
I would like to form an alliance with Cozy Creamy Bakery, how would I do that?
You can form an alliance with Cozy Creamy Bakery by answering the questions provided in the Alliance Document. You must send the answers in a Google Document and contact a Communications member (refer to the contact information section).
I am banned from the bakery, how can I get unbanned?
If you were server banned from the bakery, your ban will be removed once the server restarts! Although, if you have been permanently banned, you may send an appeal located in ban appeals above.
I passed trainings, but I wasn’t ranked. What should I do?
If you passed trainings but weren’t ranked, do not worry! You should try to contact the staff member that passed you as soon as possible. If you can’t, you may contact someone higher and they will look to see if you passed.
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Thank you for choosing Cozy Creamy Bakery! Please contact a corporate member if you have any additional concerns or questions.
Lasted Updated 12/29/2023