Hello, I’ve recently come into trouble with my Roblox Studio. Upon going to edit or update Ancient Earth, Roblox Studio opens, and then immediately crashes. The issue always occurs whenever i try to edit or update Ancient Earth. The crashing does not happen when i open or edit any of my other games, just Ancient Earth. I simply open Roblox Studio and attempt to edit or update Ancient Earth and the crashing occurs. I am currently working from my PC, though it has always worked before this. The crashing started around four days ago.
Here is a link to Ancient Earth:
I’ve put many hours of work and love into said game. I’ve tried multiple ways to try to fix this problem, such as;
-Reverted to the last update
-Re-installed Roblox Studio
-Attempted to open Roblox Studio using a separate computer
-Restarted my own computer many times
-Emailed Roblox customer support
-Asked other creators about said problem for advice
My developer team and I have put quite a bit of work into the game and care about it deeply, we wouldn’t hope to give up on it. We ask that you please help us with this problem and we hope to hear back from you soon.
(Sorry for posting this here but I don’t have access to post in the #platform-feedback:studio-bugs category)
I had a similar issue a few months ago, where I would consistently get crashes when I ran a script. I kept testing over and over (adding logs, waits, etc.) to try and pinpoint the call which caused the game to crash. It ended up being an access to AbsoluteSize which caused the crash.
Of course, this hasn’t been fixed, but I learned that roblox keeps track of crashes. After I had, like, 50 crashes, they reached out to me for repro steps. So, that might be a way to get attention.
But to reiterate: it doesn’t mean they’ll fix it. They’ll just put it in their internal bug tracker to let it fester for some time.
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I’ve had the exact same thing happen a while back. Every time I opened a certain game i’d see the skybox for a second then studio crashed. Other games would work, just not this one. The problem lasted about a day then disappeared on its own Then it came back a while later and disappeared just as quickly.
Then it came back a while later and disappeared just as quickly.