Crashing when joining an experience

Bug Reports Engine Bugs
,
#1

I am unable to join any roblox games without crashing

System Information

  Time of this report: 10/31/2023, 12:50:11
     Operating System: Windows 10 Home 64-bit (10.0, Build 19045) (19041.vb_release.191206-1406)
             Language: Danish (Regional Setting: Danish)
  System Manufacturer: Gigabyte Technology Co., Ltd.
         System Model: X570 AORUS ELITE
                 BIOS: F30 (type: UEFI)
            Processor: AMD Ryzen 9 5950X 16-Core Processor             (32 CPUs), ~3.4GHz
               Memory: 16384MB RAM
  Available OS Memory: 16326MB RAM
            Page File: 19043MB used, 30050MB available
          Windows Dir: C:\WINDOWS
      DirectX Version: DirectX 12
  DX Setup Parameters: Not found
     User DPI Setting: 96 DPI (100 percent)
   System DPI Setting: 96 DPI (100 percent)
      DWM DPI Scaling: Disabled
             Miracast: Available, no HDCP

Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.0.8
DxDiag Version: 10.00.19041.3570 64bit Unicode

This is what happens when I try to join any roblox game:


When it finally is done lagging I get this message:
image
image1407×714 47 KB

A private message is associated with this bug report

3 Likes
#2

Thanks for the report! We’ll follow up when we have an update for you.

1 Like
#3

Possibly related to the on-going issues for Roblox games load for about 3 seconds then instantly crash - #729 by Bitdancer

See if any of the solutions there fixes it :slight_smile:

#4

Hello, is this still an issue for you or has it been resolved?

#5

Hi, sorry for the late reply. It appears to have been fixed :smiley: