Roblox’s ID requirements for 17+ content are necessary to protect the company from liability.
Roblox is a publicly traded company, and as such, they have a responsibility to protect themselves and their investors from liability.
If they allow minors to access 17+ content without verifying their age, they could be sued by parents or other adults who believe that their child was harmed by the content.
In addition, Roblox is available in many countries, and some of those countries have laws that require age verification for 17+ content. If Roblox does not comply with these laws, they could be banned from those countries.
It could also impact Roblox’s actual maturity rating, which if it was changed due to easy access to mature 17+ experiences, would greatly negatively impact Roblox as a whole, including how it can be advertised and videos of it on sites like YouTube.
Roblox has already been upgraded by the ESRB to be considered Rated “Teen”. If this was further upgraded to Mature 17+, Roblox would likely be banned from many app stores and on top of that end up where you need to age verify your account in order to download it from from many others. Do you know how hard it is on Microsoft for a 10 year old just to access online play, chat, friends list, etc.? … and that’s Minecraft!
Mobile users are a HUGE portion of Roblox’s customer base. They could not afford to have Google Play and Apple App Store restrict their app.
I understand that some people may not like the idea of having to provide their ID to access 17+ content on Roblox. However, I’m certain that Roblox staff believes that the benefits of protecting the company from liability outweigh the inconvenience of having to provide ID.
Here are some specific reasons why Roblox’s ID requirements are necessary:
- To protect the company from liability in the event that a minor is harmed by 17+ content.
- To comply with laws in countries that require age verification for 17+ content.
- To ensure that only adults have access to 17+ content, which may contain violence, gore, or other mature themes.
- To keep Roblox being advertised and distributed from becoming 17+ content.
- To keep Roblox accessible to kids in general.
- Roblox getting upgraded to have a Mature 17+ rating would be financially devastating and cost them a huge portion of their user base.
I know that it’s not ideal, but I just don’t think there’s a lot of choice involved.
I also think it’s frustrating that there is no way to bypass the ID requirement for voice chat. However, I understand why Roblox is doing it.
I also agree that Roblox moderation is over the top. The stuff I’ve seen people banned for… the stuff I’ve had moderations myself for… it’s absolutely insane.
I think that Roblox could do a better job of explaining the reasons for their ID requirements.
They could also make it easier for users to verify their age.
Overall, I’m sure that Roblox’s ID requirements are necessary to protect the company (“and its users”).
However, I think that Roblox could do a better job of explaining the reasons for these requirements and making it easier for users to verify their age.
As a footnote, I’m sure Roblox is aware of. A large portion of their 17-24 demographics still began on Roblox at a younger age. If they alienate their younger population (or the parents that allow their kids to play), there won’t be future generations of kids that grew up with Roblox still playing it at 17-24.
Otherwise, most of what you said I wholly agree with.
There’s just a difference between the insanely ridiculous and ambiguous terms around moderation and the ID requirements for rated 17+ content, they are two separate issues.
Keep in mind, I’ve had literally mind-boggling discussions about moderation with staff. I have an entire post I’ve been meaning to share about how some of their moderation policies are sexist and how their lack of transparency on them is appalling… like the fact that NOWHERE in the TOS is “Sexual Content” defined or described, but essentially, the entire post-adolescent female body is pretty much considered sexual content as well as so much more that is just ludicrous, and it doesn’t matter, because what is considered “Sexual Content” is actually up to whoever is moderating it.
Personally, I think a LOT of people in these 17+ experiences are going to end up getting banned. I am really curious how they’re going to allow the content to even exist when I got a moderation flag because a “Tavern” sign has a depiction on it that they said looked too much like a cartoon beer mug. As a developer, I’d be frightened to be in the early adopters of 17+ experiences unless I was one of those inner circle devs with friends at staff to rescue their account. Honestly, I think those people are the only ones remotely safe doing this stuff right now.