Creations dashboard often fails to load

Bug Reports Website Bugs
#1

I use chrome as my web browser on a windows machine. When I turn on my machine and open chrome, my browser tabs resume. Often, resuming web tabs of the creator dashboard never properly load. Instead I get a mostly blank black page with a footer and a Roblox logo on the bottom. To fix this, I have to refresh the page.

This is not an emergency or a breaking bug, but I usually encounter this bug once a day and it gives me a sense that the platform is a low quality product.

What I see:

image
image1438×751 7.52 KB

With Inspect open:
image
image1438×756 92.4 KB

Expected behavior

I expect that resuming a web browser tab of Roblox create dashboard to load fully.
What I expect to see:

image
image1420×757 193 KB

Page URL: https://create.roblox.com/dashboard/creations?

#2

Hi there, I want to acknowledge that this is indeed a known issue and we are actively working on it. At this moment here’s what I can share:

  • Unfortunately it’s not an easy fix so it’d take some time, but my current hope is somewhere in Q3 2023
  • Refreshing the page is actually the best way of resolving the issue, do a hard refresh if you have to

Sorry to hear that you are experiencing this! I’ll provide more update on this later if possible.

2 Likes
#3

Hi there! We believe we have patched this issue. Wondering if you could confirm if the issue is still happening? Thanks!

#4