Creator Dashboard Missing Developer Products

Reproduction Steps

Not sure how you can reproduce it, but the game in question is from 2017 and all developer products were added in the old website game page.

Expected Behavior

I expect to see all the developer products that I can currently see inside the [Studio > Game Settings > Monetization] developer products.

Actual Behavior

About half, give or take of the developer products for this game aren’t appearing on the creator dashboard.

Workaround

I can still edit the price, and name inside studio, but not the image. It seems I can manually change the product Id in the browser to gain access as well.

Issue Area: Roblox Website
Page URL: https://create.roblox.com/creations/experiences/508458950/associated-items?activeTab=DeveloperProduct
Impact: High
Frequency: Constantly
Date First Experienced: 2022-05-01 00:05:00 (-04:00)
Date Last Experienced: 2022-12-18 00:12:00 (-05:00)

2 Likes

I noticed this bug almost a month ago as well. I was now finally going to report it, but seems you beaten me first.

I want to add as an extra note, I discovered it’s based on your display resolution.
Display 1 (1920 x 1080)
Page 1: Shows 40 dev products
Page 2: Shows 10 dev products

Display 2 (2048 x 1080)
Page 1: Shows 56 dev products
Page 2: Shows the remaining 25 dev products

Hey,

The team is actively investigating this issue, thanks for flagging!

1 Like

Hi Folks, this should now be resolved.

2 Likes