There is a critical issue with a part of the current moderation system functionality that no longer works as intended. This flaw is an extreme safety concern, allowing inappropriate and illegal content to remain on the platform indefinitely. Despite moderators’ actions to reset avatars that violate community guidelines, the system fails to actually reset the avatars, meaning that harmful, explicit, or otherwise inappropriate content is still visible to users, including children, on Roblox.
Reproduction Steps:
[ Staff can review the repro steps in the attached private message ]
This issue has been ongoing for several months, and the moderation system is no longer performing as it should. Given that this is the last line of defense to prevent children from seeing extremely inappropriate content, this is an urgent matter that requires immediate attention.
This bug is a significant loophole that’s currently being abused by malicious users to display harmful content on Roblox. Fixing this would be revolutionary for moderation, which is clearly intended behavior considering its inclusion in violation history and appeals. Without this, Roblox is at risk of hosting illegal and explicit content, which damages the platform’s reputation and safety for all users, especially minors.
Screenshot of the violation message:
This issue must be addressed urgently. Current functionality allows explicit and harmful content to persist on the platform, posing a severe risk to Roblox’s user base, including minors. I hope to see the previous, effective functionality reinstated, ensuring a safer environment for all users.
A private message is associated with this bug report
3 Likes
Thanks to whichever staff member reset the avatars. Surprised the accounts weren’t deleted, but policy is policy I guess…
The first user seems to have re-created the avatar to a slightly less inappropriate degree (proving my point as to why a termination is warranted), and I’ll update this post if the others do the same.
1 Like
I can confirm avatar resets work now as I was just now banned 7 days for wearing a traffic policeman outfit (devforum profile pic related, but not updated and synced to the main website). This is ridiculous, Lord Telamon save me
Doesn’t work for me. I’m assuming you were moderated through a different avenue to the one I’m reporting the issue with. Do you know how you were reported? Via Report Abuse?
I received a similar screenshot, but in my case, the violation is currently labeled as “terrorism/extremism.” Anyone can see from my current DevForum profile picture that it’s just an apolitical traffic police outfit. Weirdly, my ban email arrived in Vietnamese, despite my 12 year account always being set to English and based in the US. I suspect that the abusers mass-reported my character through the foreign VNG Roblox app, but I have no real idea. They should also keep track of outfit history for more context because I’m pretty sure I’ve worn this same character outfit since 2020 besides the ugc cap. Abusive mass report + automation is a recipe for disaster for moderating outfits and it’s unfair
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Mass reporting always gets brought up but realistically, I’ve been on Roblox for years and not once have I seen any content get taken down after it was “mass reported”.
You can PM me your ban message and I might be able to diagnose where it came from. Let’s leave this discussion here though because it’s getting off-topic.
This bug report has racked up nearly 500 views but nearly 0 community interaction because half of the content was removed from public view after it was deemed “inappropriate for forum users”. Apparently it’s okay to be on the Roblox platform, though, as this bug report has been ignored for 23 days! 
Seems as if forum staff have the time to shield my post from public view, preventing it from garnering any public attention (including from the media), but don’t have the time to actually get it fixed. Also worth noting that the second I posted this report the avatars of the users I included were manually reset by staff, and I later on found out that avatar reset functionality does work through certain reporting avenues as mentioned by @UN103208183, so the excuse that it’s a difficult one to fix would not stick. Ridiculous.
