Roblox Player broken on newer device

This is a continuation of this post

I’m writing a new post, as this post is several months old, and nothing has been done about it, when I feel this is a serious bug atm, causing countless players to be unable to play Roblox.

Basically, when I try opening Roblox Player, screen stays white. This is coming from a brand new laptop, running Windows 11. I’ve:

  • Reinstalled Roblox 4 time
  • Deleted cache files
  • Disabled any and all anti virus software
  • Used a VPN
  • Run in compatibility mode (Windows 8)

I’m unsure what else I can do.

Specs on my laptop:

I’ve never had this issue on my PC (running Windows 10)

Expected behavior

When I open the Roblox Player, it should open and display games correctly (as it does on my windows PC)

A private message is associated with this bug report

2 Likes

Have you checked if the issue is also occurring with the Microsoft Store version of Roblox?

My friend was playing & streaming a Roblox game just this weekend and it was just flickering white every few seconds, the issue subsided after a restart but it was a bit strange.

Hope this gets resolved.

1 Like

Factory reset your windows and if that doesnt help then head over to the store and buy a new device

I’m not gonna factory reset it, I’ve already spent hours getting it all setup. And I’m not returning it either, as it’s clearly not the devices issue, but Roblox’s itself

My Roblox has been crashing for the past 2 mont in the exact same way, I sent Bitdancer my crash dump recently and now they fixed it in v592 (ZSocialTeam)

Maybe this fixed it for you too so if you haven‘t yet atleast try that version (or wait a week till its officially out)

I have the same problem and i don’t know how to fix it can somebody explain it to me?

Closing as duplicate of White screen when loading on Roblox, please continue adding details there.