[CRITICAL] Studio crashes upon opening of specific team create place(s)

Bug Reports Studio Bugs
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#1

When I attempt to open a team create session for a specific place, it crashes 100% of the time. Not sure what version this started on, but this wasn’t an issue a few weeks ago.

Device Info: Windows 11 PC / 32GB RAM / RTX 5080

Beta features enabled:

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image545×2433 190 KB

Additional Information

  • Unaware of any on-going channel tests/alphas
  • Unaware of any test pilots
  • No FFlags changed manually
  • Some other developers are NOT crashing when opening it. I didn’t notice these issues until after these two things changed:
    • I upgraded to Windows 11 (from Windows 10)
    • I upgraded my graphics card from a RTX 3070 → RTX 5080

In the private content section, I’ve attached the studio log file as well as the GameId & PlaceId it’s occurring on (can’t provide a local save file because I can’t open the place).

A private message is associated with this bug report

5 Likes
#2

@Dapale The crash seems to be happening in the rendering level. Could you happen trying to upgrade your NVIDIA drivers? That seems to be most suspicious especially with your recent upgrading and your teammates not seeing the same issue.

#3

I’m currently running the most recent NVIDIA driver that I can get (as far as I’m aware)

Version: 572.16 (January 30th).

Also wanted to mention, I don’t crash in other studio instances. Only the place I linked.

#4

What are the computer specs for your teammates?

#5

Teammate 1: Macbook Pro 13 / M1 / 2020
Teammate 2:

  • Windows 11
  • RTX 3060 | Driver 566.36 (December 5, 2024)
  • 32GB RAM
#6

Good news. I can confirm the new driver update that just came out today (572.42 | February 13th) has fixed the crashing issue.

I updated Roblox/Roblox Studio this morning and still got the crash. Then saw a new driver was available and installed it. It seems to work now.

#7

awesome! glad to hear it worked

1 Like