Custom Character cant Climb truss

Hi, for my game im using a customly rigged character for the player however, because of this, it cannot climb trusses, is there anyway of making it able to do so
here is a video of it and the explorer

Screenshot 2023-09-19 204944

Check the position and orientation of the humanoid root part. I had a similar issue before and found that if it was too far away it wouldn’t trigger the climbing animation or ability.
Otherwise check that the humanoid is configured to allow climbing.

this is the humanoidrootpart position and the humanoid, i dont see anything in the humanoid about climbing though