Custom character model from hovering off the floor

How do I stop my character from hovering off the floor? I have been going through large amounts of trial and error with no positive results.
Here is a example:
https://gyazo.com/db5d9bdf4b9462a6eb44a47b7635b133

Is it anchored? Also, did you load it correctly?

Change the hip height. Mess around with it until you get the right number.

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That is with the Hip height altered. Without that I wouldn’t even be able to move.

No it is not anchored, but what I feel to be the issue is the rig attached to this mesh. I dont know if the solution is to make the root part actually at the torso instead of the legs. If you have another way of fixing it instead of that it would be great!
Screenshot 2024-11-10 135608