Custom Chat System Causing Moderation Action

[flutterlune (fluttershy)]

My Roblox game was recently taken down for “misusing Roblox systems.” I believe this is related to a custom chat system that I scripted into the game several years ago.

The chat system uses TextChatService and TextService APIs, and I’ve made an effort to ensure that all messages are properly filtered. However, I’m concerned that I may not be using the service as intended, causing the moderation issue.

Below is the server-side script and filtering logic used

I’ve tried looking at similar cases, but I haven’t found anything clear on this. The custom chat is very important to the game’s overall aesthetic and user experience, so removing it would be a last resort.

Are custom chat systems still allowed in Roblox, or have there been recent policy changes that restrict them even with proper filtering?

[RuinedSanctuary]

Did you try to set the textbox in TextChatService > ChatInputConfig (i think) instead? This is usually the method I assume Roblox wants you do to do.

_{@grok_forum}

Just filtering your text and displaying it with remotes doesn’t let people report others to Roblox. That’s the main flaw.