Custom Humanoid Nametag not working?

Making a simple nametag. Here’s what I want it to look like:
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Here’s what it actually looks like in game:
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Other pictures you might need:
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Unsure on what to do, as it worked in my last game. (This is a new map.)

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I noticed that your character has a custom name tag, and if humanoid doesn’t work maybe try using billboard gui (ask for more details about billboards). Does any other humanoid work?

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It might be your view path blocked through nav mesh. Does it sometimes show in game?

Correct me if I am wrong, but I believe you are using the built-in way to display the humanoid’s name, not using any billboard gui, if I am not wrong, I believe in order for pre-built-in humanoid to function, especially with their name tag, there are certain requirements for r6 and r15 humanoid rigs.

–I referenced all the requirements from the roblox api web page
https://developer.roblox.com/en-us/api-reference/class/Humanoid

–R6

  • A basic character rig that uses 6 parts for limbs.
  • The Head part must be attached to a part named Torso , or the Humanoid will die immediately.
  • BodyPart appearances are applied using CharacterMesh objects.
  • Certain properties, such as Humanoid.LeftLeg and Humanoid.RightLeg , only work with R6.

–R15

  • More complex than R6, but also far more flexible and robust.
  • Uses 15 parts for limbs.
  • The Head part must be attached to a part named UpperTorso or the Humanoid will die immediately.
  • BodyPart appearances have to be assembled directly.
  • Can be dynamically rescaled by using special NumberValue objects parented inside of the Humanoid.
  • The Humanoid will automatically create Vector3Value objects named OriginalSize inside of each limb.
  • If a NumberValue is parented inside of the Humanoid and is named one of the following, it will be used to control the scaling functionality:
    • BodyDepthScale
    • BodyHeightScale
    • BodyWidthScale
    • HeadScale

specifically towards your name tag rig, I cannot see the ‘Head’ Part being attached to a ‘Torso’ Part, as there is simply no torso part created for this instance

If you want, you can just add a billboard gui and a text label - it looks better and it’s easy to edit

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