My game is suddenly having issues saving data to the DataStores, causing player data to be lost. This error is appearing on the Server:
DataStoreService: CantStoreValue: Cannot store Dictionary in data store. Data stores can only accept valid UTF-8 characters. API: UpdateAsync, Data Store: RESERVED_SERVERS_VERSION: 976
RESERVED_SERVERS_VERSION: 976 is my custom datastore key for holding custom reserved server data, but this is also happening to all of the other datastore keys, like player save files. This happens when :SetAsync() is called and started happening roughly 2 weeks ago, and no changes have been made to the code.
As it says, you must be storing something that’s not a UTF-8 character. if you are using NumberValues, BoolValues, etc, that are actual instances, please check that you didn’t forget to use .Value, anyways you must have changed something by accident, maybe not within the script but possibly something with instances
This was happening for me as well, errors began occurring at ~11:30 AM ET today (~2.5 hours before this thread was posted) and appear to have subsided around ~4:30 PM ET.
I made no changes to my data storage in that time, I’ve been storing data the same way under this game for >3 years.
I store bool values, number values, and string values in a table. However, I notice that this only affects the datastores that are storing user-created custom strings, like save file names. It has been storing these user-generated strings the same way for several years, and only this past month began giving me this error.
We haven’t seen any indications of larger issues in the Data Stores system. If you’d like to re-open a report and provide more information (Data Store names, keys, and values you’re attempting to store), we can help assist more.
Hello! I recently sent a private message to @Burgundy2014 describing the exact details of what kind of data fails to be saved. This bug is important to me because players are losing their data when it comes to data that stores player-generated strings.
