Datastore request getting queued breaking our game

Bug Reports Engine Bugs
#1

Hello,

From 3:30PM PST 9/12 around the same time as the similar bug report (Significant Datastore errors on BIG Paintball 2) we’ve been getting DataStore request was added to queue. If request queue fills, further requests will be dropped. Try sending fewer requests for what it seems to be the vast majority of our requests. This has increased loading time to over 1 minute, dropping our CCU from 2-3k down to 200.

This has never been an issue before. We have not made any updates prior to the issue.

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Game: Ballroom Dance 🌸 - Roblox

6 Likes
#2

Hi, we’re looking into this issue.

1 Like
#3

We think that the DataStore write queues on your servers were backed up from yesterday’s DataStore incident. We’re not sure what the root cause is and are continuing to investigate but you can try to restart your servers. However this means that the pending writes in your queue will not be committed.

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#4

Yes, we’ve tried restarting all servers but the issue persists

#5

We’re going to flush your queues for you, you might see a lot of throttled requests but it will be temporary.

#6

We worked with @chriscerie over DM. This issue is resolved now.

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#7

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