DataStore saves are failing (502) / throttling on each save across different games and DataStores

[FableRBX]

I’ve noticed a massive uptick in DataStore failed requests (502 errors) in our analytics across both our live games - Giant Simulator and Space Mining Simulator. To check it out I went into each game to check server logs and noticed it happening on every server - even on new servers where I’m the only player. The errors are a result of invocations to SetAsync / UpdateAsync across all GlobalDataStores - player data, leaderboards, etc.

I hesitate to use ROBLOXCRITICAL tag, but it seems unlikely that this is just affecting us?

[Pharyx_Styx]

It isn’t just you. Datastore 2 is also having issues.
https://devforum.roblox.com/t/how-to-use-datastore2-data-store-caching-and-data-loss-prevention/136317/329?u=pharyx_styx

[plaiermeier]

Yeah I’m experiencing the same issue in my indev game, looks like many other games (including Dungeon Quest) are affected as well

[Nosniy]

Having the same issue for me as well. I do think this is critical preventing players from loading their ingame data

[Unholykowboy]

We are investigating, will keep this channel posted

[Unholykowboy]

There is an increased 30x increase in the number of increment calls from ~ 7.15 AM Pacific Time today

[DutchDeveloper]

keeps happening in my game, loosing allot of player-count right now
Game: [!New Truck!] ⛏️Mining Inc Remastered ⛏️ - Roblox

[reddust1]

I can report the same issue with my almost released game.

[J_guar515 (Jaguar_515)]

After seeing this thread, I decided to test this on an old game of mine to see if I have any 502 errors…
I don’t have an issue with DataStore failures at the time of writing.

Maybe larger games with large DataStores are having this issue?

[ConnorVIII]

I just put 70,000 in sponsoring my game and hardly any of my games servers are working. This is so frustrating. Players have also reported losing their stats…

[plaiermeier]

I am having the 502 issue in my unreleased game (0 players). I’m using DataStore2, however.

[anon11695587]

When will this be fixed? Does anyone know?

[BlockFaceSteve]

DataStore Issues appear to be fixed on our end. We’ve not seen any more throttling from around 10:32am Pacific Time.

[Unholykowboy]

The system is stable now, the throttling has been cut back.