My game is getting a ton of internal server errors when making datastoreservice and memorystoreservice requests.
3 Likes
Noticed that in my game couple days ago, I thought it was just momentary instability but its been happening since, this is a MAJOR issue that needs to be addressed ASAP
1 Like
Hi guys, can you open your experience page in Creator Hub and then go to Monitoring > Data Stores? This would show if this was a temporary issue that has since was resolved or it is still happening.
2 Likes
I have the same issue with MemoryStoreService when trying to GetSortedMap no matter what experience im trying it in. In one experience I reached the max quota of memory but I cant remove the entries from my memorystore because there is no direct api for removing an entire memory or data-store.
Hi @Sylmat @savruun @DeatzNatz , could you please confirm if internal server errors are still occurring?
There is a small chance of internal server errors with Memory Stores and Data Stores calls. If you do find that >0.1% of your calls are experiencing this error, please let me know of your experience ID, and I will take a look.
Otherwise, we recommend having a retry and backoff system should you experience minor occurrence of these errors.
Hello there Zhong!
For my part, the error report is looking a lot better now. Over the last 7 days, my game only had 2 datastore related errors (compared to the 355 of last time)
That’s great, we have been working on reducing them.
1 Like