Decal is white after upload image bug

[Chris0neilson0]

Repro

While upload image into decal in Creation hub > Dev item > Decal

and wait for decal appear.

What happened with white image in decal:

And still there in image:

after upload 20 image.

And in studio:

image still there.

Expected behavior

Upload a image into decal, wait for decal appear, and match decal and image not white image.

Decal: https://create.roblox.com/store/asset/139913099142157/Bat-Cookie-Texture2
Image: https://create.roblox.com/store/asset/78958774504639

Decal: https://create.roblox.com/store/asset/79009013212987/Bat-Cookie-Texture6
Image: https://create.roblox.com/store/asset/81338026936709

Decal: https://create.roblox.com/store/asset/137289125797718/Bat-Cookie-TextureB
Image: https://create.roblox.com/store/asset/83916085500773

[anon81993163]

Previews sometimes break and do not render properly for whatever reason it might be. Sometimes it’s the preview image being moderated, which is kinda funny.

[xyrafrost]

As a workaround, you can fix this by archiving the decal, waiting a minute, and then restoring it. This essentially re-renders the asset thumbnail.

[thirdtakeonit]

Thanks for the report! Just to confirm, we have a ticket filed in our internal database for this issue.

[Chris0neilson0]

3 Decal are fixed. Thank to xyrefrost.