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Thank you for taking the time to submit this issue and for reading our message.
To help us move forward, we’d appreciate your support with a few questions:
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Is this issue still occurring on your device?
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Could you include Reproduction instructions and files -
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Could you please send us a log File? And a repro file of this issue?
Don’t worry — we’ve got you covered!
You can find step-by-step instructions on how to generate and send the log How to post a Bug Report - Bug Reports - Developer Forum | Roblox
Following these steps will help us better understand the issue and work on a solution more efficiently.
Thank you again for your cooperation!