Hello Roblox Team,
My team is currently having issues with Deep Linking functionality. Previously, we built and successfully tested a system for unlocking a hat via a deep link. However as of recently we noticed an error with that same implementation: When the user visits the deep link WITHOUT having the Roblox app open, the deep link only opens the Roblox App and does not direct the user to the experience. If the user does have the Roblox app open, it functions as normal and correctly passes the launchData used to unlock the hat as well.
Page URL: https://www.roblox.com/games/start