Deeplinking does not work on Firefox

Reproduction Steps

1. Download the Firefox web browser.
2. Navigate to a deeplink such as https://roblox.com/games/start?placeId=3527629287 (Using BIG Paintball as an example)


Device Info

User agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:104.0) Gecko/20100101 Firefox/104.0
Platform Type: Unknown
Device Type: Computer

Expected Behavior

The Roblox protocol should be properly invoked and the game should launch, just as with the Play button on a game.

Actual Behavior

The following navigation error is produced in the browser’s developer console:


Issue Area: Roblox Website
Page URL: https://roblox.com/games/start
Impact: Low
Frequency: Constantly
Date First Experienced: 2022-08-29 06:08:00 (-04:00)
Date Last Experienced: 2022-09-07 00:09:00 (-04:00)

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Also, I forgot to include a note since I submitted this report a little hastily. I tested under Linux immediately before creating this report, but, the same issue as provided in the report occurs on Windows as well.

Here is my browser information from a Windows 10 VM where I confirmed the issue is also present:

Device Info

User agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:104.0) Gecko/20100101 Firefox/104.0
Platform Type: PC
Device Type: Computer

image

Thanks for the report! We are investigating this.

2 Likes