Has anyone else experienced this? My DevEx page is still showing the old exchange rate, even though the Robux I’m trying to cash out were earned after the new DevEx rates went into effect. From my understanding, newly earned eligible Robux should qualify for the updated rate, so I’m a bit confused as to why I’m still seeing the old one.
Has anyone run into the same issue or knows if there’s a delay before the new rate is reflected?
DevEx now works in a confusing way. Roblox first cashes out at 35 USD rate then at 38 USD rate. So if you have 30k Robux, it’ll be 16k on 35 USD rate and 14k on 38 USD rate.
well now 99% of my robux is old rate like all of it is the 35 usd rate
Are you fine with showing the dev ex transaction menu? Just send a screenshot of that area.
You most likely have a debt to pay off before you’re eligible for the new rates. Any and all robux you have spent that was not DevExed, as in you bought accessories, gamepasses, or anything like that needs to be paid off first for you to be eligible for the .38 rate. They don’t even specify this on the page, you have to ask support to show you this, pretty ridiculous!
Huh so if I spent 30million robux I have to dev ex that much ??? to then be eligible for new rate ? why would they do such a thing ? and in ur case why is it so high
Yep! If you’re unsure how much debt you have, contact Support and request for the lifetime balance.
To screw over developers so they lose less money when paying out.
This is taken from @HenryDev 's page as seen here, my rate is the new .38 as I rarely buy anything.
Oh darn, I see what you mean now. It started happening to me too.
