Developer Product Sales Pie Chart Does Not Appear

Page URL: Roblox and https://create.roblox.com/creations/games/2048823979/stats
Impact: Moderate
Frequency: Constantly
Date First Experienced: 2021-02-04 15:02:00 (-06:00)
Date Last Experienced: 2021-02-04 15:02:00 (-06:00)

Reproduction Steps:

  1. Navigate to developer statistics (non-creator dashboard) via any method you wish.
  2. Scroll down to “Historical Data.” Toggle either Daily or Monthly stats.
  3. Scroll down to “Developer Product Sales.” Toggle: Total, Computer, Tablet, Phone, Console.
  4. Navigate to the https://create.roblox.com/creations. Select the game. Navigate to developer statistics. Repeat steps 2-3.
  • User agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36
  • Platform Type: PC
  • Device Type: Computer

Expected Behavior:
I expect to see a pie chart. (Not my image:)

Actual Behavior:
I get “No Data” or “No Data Available.” If you’re wondering, yes, the revenue is from Developer Products. This occurs with daily or monthly stats and with any device type. I only checked my statistics today; the last time I checked them was around five days ago. Five days ago a pie chart did exist. I am unsure if this only occurs with one game, as this is the my only game with any developer product revenue.

Workaround:
No.

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Thanks for the report! We’ve filed a ticket to our internal database and we’ll follow up when we have an update for you.

Please note that filling a bug report does not guarantee that it will be fixed once triaged.

3 Likes