Developer product says it's not on sale-even though it is

It could be this because I never remember this being true
[“IsNew”] = true
And then this is really weird
[“AssetTypeId”] = 0
it should be 1

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That could be it, I made them three-ish hours ago. I didn’t even realize there were any server issues today, so I thought it was something I messed up.

It could be a problem in the aftermath since it’s been about 6 hours since the outage. Guess what one of the problems was: asset delivery.

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In that case, I’ll try reuploading them now. If it was just the server outage mucking things up then this should hopefully take care of it.

June 24, 2021 1:49PM PDT
Solved issues on site

That did it! Phew, glad to be done with that. On one hand I’m annoyed that took so much time out of my day, but I’m glad it’s over.

Thanks for helping out!

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Can you please mark my post as solution so others that are having the same problem can find it.

Already did, check the page again.

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Sorry for bumping a thread that’s already resolved, but I found out more and it turns out the server outage wasn’t what was causing the problem. The actual issue was dumber.

When I created those developer products, I forgot to enter the price of the product.

Initially, this didn’t seem to be an issue, as the developer product did appear on the page and it seemed that I could just edit it again and add a price-but that’s the only part of that developer product that is functional.

Leaving the price blank will break your developer product by permanently putting it offsale. You’ll be able to get the product info, but some of the information is blank. You can prompt players to purchase it, but they can’t purchase it because the product isn’t on sale.

image

If you made this mistake like I did, your only solution is to create another developer product, this time not leaving the price blank. (At the time of writing) it will not warn you it is blank, you’ll have to double check yourself. Unfortunately, there is no way to delete existing developer products, so your old bugged-up products will just have to sit there in its own corrupted developer product graveyard.

image

I’ll see if I can figure out how to file a bug report for this later when I have time. In the meantime, just try not to make this mistake.

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In order to report it you’ll need to contact bug-reports since your not a regular.

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A workaround is to set the price in the Monetization tab of Game Settings in Studio.

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