Developer product says it's not on sale-even though it is

Help and Feedback Scripting Support
#1

I’m working on a donation system for my game. I thought this would be simple, and normally it should be; but then I ran into a glitch that had me staring helplessly at the screen for 30 minutes.

Whenever I try to purchase one of the donations, it tells me the developer product is not currently for sale.

image
image967×446 140 KB

I looked for solutions online and found out that most common cause of this error is using PromptPurchase instead of PromptProductPurchase. I noticed I made that mistake, but then I fixed that. It was still broken; the output was blank.

I then:

  1. Double checked all the IDs to make sure they were entered properly (they were)
  2. Double checked the arguments I was passing over in the PromptProductPurchase function along with checking the API reference to make sure I was sending over the right things (I was)

At this point I’ve run out of ideas. Can anyone figure out what’s going on?

local rst = game:GetService("ReplicatedStorage")
local mks = game:GetService("MarketplaceService")

local assetsFolder = rst.Assets

local plr = game.Players.LocalPlayer

local ui, donateUI, viewButton = nil, nil, nil

local donateOptionButtons = {}

local uiOpen = false

local productIDs = {
	1185279848,
	1185279869,
	1185279887,
	1185279903,
	1185279915,
	1185279930
}

local productInfoDictionary = {}

local donationButtons = {}

local totalDonationOptions = #productIDs

local function toggleUI()
	uiOpen = not uiOpen
	donateUI.Visible = uiOpen
end

local function close()
	donateUI.Visible = false
end

for i=1, totalDonationOptions do
	local button = assetsFolder.UI.Donation.DonationOption:Clone()
	button.LayoutOrder = i
	
	local productID = productIDs[i]
	print(productID)
	
	button.MouseButton1Click:Connect(function()
		mks:PromptProductPurchase(plr, productID)
	end)
	
	donateOptionButtons[i] = button
	
	local productInfo = mks:GetProductInfo(productID, Enum.InfoType.Product)
	productInfoDictionary[i] = productInfo
	
	button.Text = "Donate R$"..productInfo.PriceInRobux
end

ui = plr.PlayerGui:WaitForChild("UI")

donateUI = ui.Donation
viewButton = ui.DonateButton

for i,button in pairs(donateOptionButtons) do
	button.Parent = donateUI.Options
end

donateUI.Options.UIGridLayout.CellSize = UDim2.new(1, 0, 1/totalDonationOptions, -5)

donateUI.Close.MouseButton1Down:Connect(close)
viewButton.MouseButton1Down:Connect(toggleUI)
Developer product not on sale
#2

If the products were not made in the current game you’ll need to allow third-party sales in security game settings.

2 Likes
#3

I checked just now and that’s not it; the products were created under the same game.

#4

Try enabling the setting and testing anyway since there seem to be weird glitches in where Roblox doesn’t notice this.

#5

Also is this same game the game with the script.

#6

Yes, same game with the same script and developer products.

And sure, I’ll try enabling third-party sales anyways. Crossing my fingers there’ll be a miracle.

EDIT: Didn’t work…

EDIT 2: I am very close to screaming

please

#7

Wrong asset id it seems as I looked it up on an api and it says its a Roblox place by someone.

1 Like
#8

That’s strange? I got the IDs from the developer product page under game configuration. Is there a different type of ID I’m supposed to use?

image

#9

By any chance do you know the universe id of the game since if you do I have an api that lists the dev products.

#10

Yup, found it. Here it is: 2601492419

#11

Not good:

{
	"errors": [
		{
			"code": 403,
			"message": "Asset type does not match requested type"
		}
	],
	"requestId": "637601752201872584",
	"IsHashDynamic": false,
	"IsCopyrightProtected": false,
	"isArchived": false
}

Do you mind printing the info in the getproduct info.

1 Like
#12

wh

what

t

Um, yea, I can do that. Give me a moment…

#13

This error is quite weird, never seen it before.

1 Like
#14

If you go in game settings there is one there.

#15

That’s interesting. Perhaps I got the unlucky draw and encountered a rare bug?

Here’s the product info. Something’s definitely wrong, a bunch of IDs are displaying as 0, even essential ones like the creator ID.

{
	["AssetId"] = 0,
	["AssetTypeId"] = 0,
	["Created"] = "2021-06-25T01:40:52.3246618Z",
	["Creator"] =  {["CreatorTargetId"] = 0, ["Id"] = 0},
	["IconImageAssetId"] = 0,
	["IsForSale"] = false,
	["IsLimited"] = false,
	["IsLimitedUnique"] = false,
	["IsNew"] = true,
	["IsPublicDomain"] = false,
	["MinimumMembershipLevel"] = 0,
	["Name"] = "Donation - 5",
	["PriceInRobux"] = 5,
	["ProductId"] = 1185279848,
	["ProductType"] = "Developer Product",
	["TargetId"] = 8398769,
	["Updated"] = "2021-06-25T03:50:42.2733242Z"
}

{
	["AssetId"] = 0,
	["AssetTypeId"] = 0,
	["Created"] = "2021-06-25T01:41:00.5769442Z",
	["Creator"] =  {["CreatorTargetId"] = 0, ["Id"] = 0},
	["IconImageAssetId"] = 0,
	["IsForSale"] = false,
	["IsLimited"] = false,
	["IsLimitedUnique"] = false,
	["IsNew"] = true,
	["IsPublicDomain"] = false,
	["MinimumMembershipLevel"] = 0,
	["Name"] = "Donation - 25",
	["PriceInRobux"] = 25,
	["ProductId"] = 1185279869,
	["ProductType"] = "Developer Product",
	["TargetId"] = 8398771,
	["Updated"] = "2021-06-25T03:51:04.3225939Z"
}

{
	["AssetId"] = 0,
	["AssetTypeId"] = 0,
	["Created"] = "2021-06-25T01:41:05.2800486Z",
	["Creator"] = {["CreatorTargetId"] = 0, ["Id"] = 0},
	["IconImageAssetId"] = 0,
	["IsForSale"] = false,
	["IsLimited"] = false,
	["IsLimitedUnique"] = false,
	["IsNew"] = true,
	["IsPublicDomain"] = false,
	["MinimumMembershipLevel"] = 0,
	["Name"] = "Donation - 50",
	["PriceInRobux"] = 50,
	["ProductId"] = 1185279887,
	["ProductType"] = "Developer Product",
	["TargetId"] = 8398773,
	["Updated"] = "2021-06-25T03:50:49.9434339Z"
}

{
	["AssetId"] = 0,
	["AssetTypeId"] = 0,
	["Created"] = "2021-06-25T01:41:11.7025062Z",
	["Creator"] =  {["CreatorTargetId"] = 0, ["Id"] = 0},
	["IconImageAssetId"] = 0,
	["IsForSale"] = false,
	["IsLimited"] = false,
	["IsLimitedUnique"] = false,
	["IsNew"] = true,
	["IsPublicDomain"] = false,
	["MinimumMembershipLevel"] = 0,
	["Name"] = "Donation - 100",
	["PriceInRobux"] = 100,
	["ProductId"] = 1185279903,
	["ProductType"] = "Developer Product",
	["TargetId"] = 8398774,
	["Updated"] = "2021-06-25T03:50:56.1627175Z"
}

{
	["AssetId"] = 0,
	["AssetTypeId"] = 0,
	["Created"] = "2021-06-25T01:41:18.1191754Z",
	["Creator"] =  {["CreatorTargetId"] = 0, ["Id"] = 0},
	["IconImageAssetId"] = 0,
	["IsForSale"] = false,
	["IsLimited"] = false,
	["IsLimitedUnique"] = false,
	["IsNew"] = true,
	["IsPublicDomain"] = false,
	["MinimumMembershipLevel"] = 0,
	["Name"] = "Donation - 500",
	["PriceInRobux"] = 500,
	["ProductId"] = 1185279915,
	["ProductType"] = "Developer Product",
	["TargetId"] = 8398777,
	["Updated"] = "2021-06-25T03:51:09.015715Z"
}

{
	["AssetId"] = 0,
	["AssetTypeId"] = 0,
	["Created"] = "2021-06-25T01:41:24.9677851Z",
	["Creator"] =  {["CreatorTargetId"] = 0, ["Id"] = 0},
	["IconImageAssetId"] = 0,
	["IsForSale"] = false,
	["IsLimited"] = false,
	["IsLimitedUnique"] = false,
	["IsNew"] = true,
	["IsPublicDomain"] = false,
	["MinimumMembershipLevel"] = 0,
	["Name"] = "Donation - 1000",
	["PriceInRobux"] = 1000,
	["ProductId"] = 1185279930,
	["ProductType"] = "Developer Product",
	["TargetId"] = 8398778,
	["Updated"] = "2021-06-25T03:51:13.003072Z"
}
Developer Products with no price set remain offsale forever
#16

Creator ids only appear for assets, I believe.

1 Like
#17

Ah, so that part’s normal. That much is good, at least.

Could this be an internal issue? From what I’ve seen there’s nothing I can do about this except just reupload the developer products. Which I might actually try, now that I think about it…

#18

Do they appear to work in a real game or no, just remember Roblox just had server issues so this may be a side effect of this.

1 Like
#19

I just checked and the same exact thing happens in real servers.

#20

Could it be that these were made during the big Roblox server problems today.

1 Like