Devex declined when I've done nothing and Roblox won't tell me why

Hello, I am Shoober.

I’ve done devex around 5 times now and I’ve always been approved.

This recent devex was declined with no reasoning just that I’ve been declined.

When I contacted Roblox support they just said “Thanks for writing in. We found that your account is associated with Terms of Use violations, as a result your DevEx request was declined.”

They refuse to tell me what I’ve done wrong and I’ve never been banned, locked, warned or had any games/assets deleted.

I had around 109K robux that now cannot be used cause they refuse to tell me why or what I’ve done wrong.

I’ve done over 6 support tickets and it’s the exact same answer and when I reply to them it’s also the exact same answer and I don’t know what to do anymore.

Does anyone have any advice on what I should do?

Thank you!

wait indefinitely for roblox to accept ur devex lmao

or contact legal via legal@roblox.com email

1 Like

Hi!, any updates on this matter?