This problem still persists, I have contacted DevEx support team almost 2 weeks ago since my supplier portal account got blocked for changing some information and no response, I tried contacting them again almost a week ago, and again, no response. I then contacted the tipalti team and they’ve told me to contact roblox directly. This is absurd and should be handled immediately, some people’s main income comes from roblox and not being able to exchange the robux is a pretty serious problem. A few days over their estimated response time would’ve been perfectly understandable but I see people waiting MONTHS with no response.
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