Disconnecting from servers

Bug Reports Engine Bugs
#1

I don’t know so much that this is a bug but Roblox seems to be really jumpy when it comes to disconnecting me from servers. The slightest change in my network usage and I’m exited from the game. Send a screenshot? disconnected. Turn on music? disconnected. I usually can’t play a game for longer than 10-20 minutes before I’m disconnected, even without doing something that would take up bandwidth, though there is some correlation. It seems like Roblox is not even giving my network a chance to catch up, one tiny hiccup and I’m out of the game. It’s really annoying.

I mean, my internet really isn’t even that bad

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This seems like an issue that should be fixable. If you need any other details/information/testing let me know. I don’t know how to provide for most of the bug report checklist when it’s a network error.

I’m on Windows 10

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#2

I’m sure you’ve heard this question before, but… have you checked your firewall settings yet?

And are you sure it’s not your internet itself or your router that’s having connectivity problems?

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#3

I mean everything else works fine, It’s just when my internet hiccups ever so slightly it disconnects me. Like most games I might get a “Attempting to reconnect” and then I’m back playing just fine within seconds. Roblox however seems to just automatically boot me which is quite annoying

#4

Just to be sure, I would check your firewall and the like. More often than not that’s the problem.

#5

what would I even check? Is there a setting that randomly disconnects roblox every 15-20 minutes?

Despite working in the telecom industry I’m not much of a network-y person.

#6

A lot of the time, if you have a firewall on your computer it will block / restrict network access to the ROBLOX client.

Just open your firewall, go through its interface and click “add exception” (or similiar) to the firewall’s whitelist and select the ROBLOX client.

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