I’m having a similar issue right now on my game as well
The game completely disappeared from the search results despite the fact that it was ranked 37th on the keyword “soccer”. But today, it is nowhere to be found even if you search the full name of the game:
The shadow-ban happened randomly today since it was just fine yesterday
@KnightGaladeld
Hi, is the issue getting fixed right now?
Just asking because it’s been a month, people still having this issues and some games still being shadow banned.
I’m still experiencing an issue where my game doesn’t show up high on the search results even when it has 2.5k+ ccu. I believe it could be this bug, any ways I can get this fixed?
I noticed the odd traffic as well. I lost 3x concurrent players as soon as November hits. Bizarre behavior, even though there were updates. It would be nice to hear some word from the official ROBLOX staff about this. [👻UPDATE] Digimon Masters - Roblox
This seems to be happening with classic clothing on the catalog to!
Help 911 @Focia19 @KnightGaladeld my game Slither is shadow banned again today
Searches for “slither” do not show my game, which is usually the first result
This problem has is reoccuring for us as well. We were hit with it in late August, when visits dropped off a cliff:
When using the Search function, our game was listed in the top 3, then suddenly dropped down into 12th place, with random non-related games appearing above.
This is now happening again (yes it is a Poop titled game):
It’s annoying that it is happening again as games lose visibility. Why isn’t the game name used as the primary index for search functions on the website.
It would be useful if I could raise a Bug Report, but despite having a game with 1.9M plays, i don’t seem to be able to create them.
That’s the exact same time my game also got massively dropped in search results and as a result visits dropped a lot, too. It makes me think Roblox might have done something to update how search results are tabulated during August.
It’s certainly teaching me the lesson that I need to track the Search ranking more closely and keep any eye on players stats to know when it happens. Tracking of Daily player counts might be something I need to keep a record of. How do the rest of you guys track stats long term, beyond the game Developer Stats page?
I got hit right after they put out the ad changes too
Does anybody know how to fix this? We have now slipped for 3rd place to 16th when searching on the game name “Poop Simulator”. 90% of the search results bear no relation to the search term. @DeveloperRelations please help. We have a 2M player game disappearing into obscurity.
You typed developers relation wrong, they can’t get pinged then
Thank you so much. Probably some overly emotional typing at the time.
@Focia19 @KnightGaladeld please help immediately, my game Slither.io Simulator is once again shadow banned, traffic is draining out of my experience because it cannot be discovered. Search for the exact experience name does not show my game. My game does not appear in Continue or Friend Activity.
I’m requesting now for weeks for something to be done to fix problems with my game being taken offline randomly. Several times a day I have to check whether my game has been taken down, and come on the dev forum and make some noise about it, then it silently gets fixed with no word about why or how. Why is my game constantly running afoul of Roblox moderation? And why do my sponsored ads always get stopped? Please put my game back online immediately and fix whatever keeps taking it down.
About 90 minutes later, the game was added back to Search. Went from 700 players to 150 players in that time. Now the problem has “fixed itself” after nearly 2 hours, you can see in my traffic log, when the game was not discoverable, there are no new visits when it is shadow banned.
@Focia19 @KnightGaladeld my game Slither.io Simulator is shadow banned right now.
Please fix it immediately. I would prefer to not start every day by checking to see if Roblox is doing their job.
Try to contact the support team, they could help you.
Also, just noticed that a mod finally decided to do something about this issue.
Here’s a picture of the traffic crash from a 7 hour shadow ban today on Slither Simulator:
@Focia19 and @KnightGaladeld issue is ongoing. Thank you in advance for escalating it.
edit: this has been resolved, thanks Focia19!
@KnightGaladeld can you check out our game as well? Ragdoll Clicker - Roblox
The game went public 1 month ago and has 500-1.5k concurrent users but still doesn’t show up in any searches for ‘ragdoll clicker’. It will ONLY show up in search if you add a bracket somewhere in the search. For example ‘[ ragdoll clicker’ will make our game the first result. I assume this is because when we first launched the game we had subtitles such as ‘[NEW]’ or ‘[EVENT]’ in the title, now our game cannot be found without adding a bracket.
I’ve removed the bracket subtitles from our game 3 days ago and we still do not show up in a search for ‘ragdoll clicker’.
Thank you!
It seems that this is still an ongoing issue at the current moment. I own a game called Cinema Tycoon and we were hitting nearly 1.5K-2K daily active players, out of nowhere, it seems like the game hit a brick wall just a few days ago dropping down to only 500 or even less at night, going down to only 100-300 players.
Game link: Cinema Tycoon! - Roblox
After doing some research, when you search for Cinema Tycoon our game doesn’t even come up at all, when searching Cinema, we do come up but nearly 17 experiences are shown before our game, despite our game having nearly 5.5 million visits and 700 active players, even games that don’t have anything to do with cinema or have 0 players and nearly no visits are shown before my game.
I have contacted support and haven’t heard anything yet. The frustrating aspect is that a dramatic decrease in the player count has obviously led to a dramatic decrease in revenue, we have no explanation for why this happened or what we did for this to occur.
I have seen people contacting these two people regarding this issue, @Focia19 and @KnightGaladeld If you do have the time to investigate this issue for my game, I would more than appreciate it.
Thank you in advance and hopefully, this can be resolved quickly.
I just made a post about my game below yours, I tried the same thing and noticed that If I just add one bracket to the search of my game, it comes up as the second game… I guess I’ll call that progress compared to either not showing up at all, or showing up 15-20 games down but very frustrating still.
