Issue Area: Roblox Website Page URL:Discover - Roblox Impact: High Frequency: Constantly Date First Experienced: 2022-09-26 00:09:00 (-04:00) Date Last Experienced: 2022-10-01 00:10:00 (-04:00)
This issue is happening to my game, it literally stopped showing big as well when you search it up. I thought it was just the algorithm making my game fail, but now I am feeling better knowing that is happening to other big games. My game is The Lost Land, a survival game.
Is also happening everywhere and not just on the Website.
This problem is happening to my game as well (I just made a whole post about it - sorry I didn’t see this post beforehand or I would have just typed here.) This morning, my game “Realistic Hand RP” has been sent rows down below fake rip offs with 0 players. But I was at the top in all the relevant searches before today
I heard Roblox say something about “Efficient Frontier in Action”(which means they would promote more the games with better monetization and session time) in a Roblox Investor Day Presentation. Now if this issue is something related to it I am kinda concerned honestly since we don’t have an average to even guide from to know if our game falls below the average.
Hopefully, this is just a bug and not the “Efficient Frontier in Action”. (They even said they are trying it so…)
@Epic_Mathys Thanks for the report. When you get a chance possible to include a list of examples where the search is not showing popular experiences. I can help escalate to our search engineering team.
My game also dramatically reduced in search results. It used to be one of the first 10 games to show up when you searched “army” and then in August it got dropped to not even being in the top 80 of the search results. This has caused a dramatic reduction in visits to my experience.
It’s 87th for me. It used to be in the top 10, until a few months ago.
I hope it’s not because Roblox started promoting games that make lots of money over ones that don’t, because my game was proud that it was free and didn’t nickel and dime its players.
This happened to my game Slither Simulator a couple of days ago and it totally disappeared from all discoverability on the Roblox site after an update to my game’s description.
This line of text seems to be the culprit but I’m not exactly sure (don’t want to test it again) 10/11: Mini Playerlist + prevent eating w/ shield + respawn w/ full boost
Granted, there are some special characters in here, which may or may not have thrown off the moderation algorithm. While this was accepted by the “Update Experience” form on Roblox website, and passed moderation fine, it seems to have shadow banned my game. The shadow ban I experienced means like you can still see your game but it’s nearly impossible to actually find. It’s not in search. It’s not on your homepage under “Continue” where it always is. It doesn’t show up in your friends “Friends Activities” sort on their homepage. It’s not exactly offline but nobody who hasn’t bookmarked it will be able to find it. Devoted and clever players of my game resorted to visiting my Roblox profile page and then clicking my Creations tab.
Here’s a picture of my experience’s traffic that went down to 8 faithful players from the usual 300+ active players. When I noticed the issue I immediately reverted changes to the title and description and traffic bounced right back to normal levels.
A word of advice to those of us who maintain our game’s title and description: after any change, wait 15 minutes and then check if your game has disappeared from Roblox. If so, be prepared to hastily roll back those metadata changes or you’re going to get a crash in your traffic.
I’ve reported this to bug-support but didn’t yet get a reply.
@Focia19 my game got shadow banned again today after an update to the description. I had an ad campaign going on too. Traffic dropped from 700+ to 30 visitors after a change to the description. Can you please see if I could be eligible for a refund of the ad campaign moneys lost during the outage due to this bug?
picture from developer stats, of traffic crash due to this shadow ban today, and it bounced right back up after i changed the description back
here today again is another traffic crash on my game Slither Simulator
@Focia19 please help, this time I did not update the description, but there was a Turkish translation that was updated today. my game is currently shadow banned from appearing on Roblox without any explanation or way to fix it this time. 911!
@thirdtakeonit@MisterGreenTurtle my game is currently shadow banned, not appearing in search, continue, favorites, etc. It was after an update to the translation to Turkish of one of my Badge descriptions. I need assistance immediately please, my game traffic is crashed again.
The game completely disappeared from the search results despite the fact that it was ranked 37th on the keyword “soccer”. But today, it is nowhere to be found even if you search the full name of the game:
I’m still experiencing an issue where my game doesn’t show up high on the search results even when it has 2.5k+ ccu. I believe it could be this bug, any ways I can get this fixed?
I noticed the odd traffic as well. I lost 3x concurrent players as soon as November hits. Bizarre behavior, even though there were updates. It would be nice to hear some word from the official ROBLOX staff about this. [👻UPDATE] Digimon Masters - Roblox
