Discovery search is not functioning correctly

It is currently fixed! But also it has been fixed several times in the past 2 months, and always relapsed. Going to be watching it closely, but so far, today everything looks normal!

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@Focia19 my game Slither Simulator is banned again. Not appearing right now in searches for Slither. Not appearing in Continue or Friend Activity. please help! Need someone to do this automatically when my experience gets banned.

The issue is not fixed. Please do not close this thread, or please open a new one to continue tracking it.

I don’t understand why we are closing the issue when clearly the root cause has not been addressed. It is not the first time I have been told it was fixed, only to find out 1-2 days later that I’m shadow banned again. Whatever we are doing to “fix” it is not good enough.

Try choosing something else than slither, it might fix it.

@Focia19 it’s time for today’s shadow ban. Can we please fix it, permanently? I need help now to un-ban my game again.

@Epic_Mathys I don’t think you fully understand. The game is not findable on Roblox, at all. It’s not that the search term can’t find it, it’s that it is de-listed from Search, Continue, and Friend Activity, a.k.a. “shadow ban”. I play the game every day and it does not currently appear on my Roblox Home page at all. Not only will the game not appear in searches for “Slither”, it will not appear in any search, even one for the exact name of the game.

I’m actually serious. I’m so tired of doing Roblox’s job to monitor my experience, log on this forum and beg for someone to fix my game, at least 3 times a week. Why is this not being monitored by Roblox? Why do I have to ask for this to be fixed, continually?

@Focia19 please read these comments from my Slither game’s group wall. Roblox customers are impacted by this and they are coming to me for help, asking why the game is not available.

I know this issue is a headache for you sir, and I’m sorry for the inconvenience!
The issue is a more complex one “which contains multiple heads”, but our engineers are actively investigating and working on a long term fix!

For now, we will release a quick fix to stop the bleeding! It will be over soon!

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Oh i said this cause I think it can be caused by the moderation bot that is not understanding the word “slither” or think that this is a bypass, just a theory, at this point better try.

But @Focia19 said that he will fix it, let’s see what happens.

It looks like another update was pushed on the search discovery and my game (Soccer Street Strikers) once again vanished from the search results on the keyword “soccer” whereas it used to rank among the top 20. Same for the keyword “football”. Previously it would show mostly relevant games but now it appears that the results are less relevant to the search query.

Not the best timing for me especially since World Cup is almost at its peak and I’ve seen a tremendous jump on my player count due to this. But I do have hope since I’ve seen a lot of progress and improvement on the search engine. :pray:

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Whatever the engineer update made my game lost a massive visitor count since mid-October. I highly recommended reverting the changes to discovery before October. The changes are unacceptable, and cost my game a lot of revenue and player count loss. In fact, it appears to affect all similar games. Pretty sure it is not just in search discovery, but also in other places the game can be discovered from.

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@Focia19 and @KnightGaladeld and @xoroshoh Slither Simulator is shadow banned again.

Please do the fix to my game that you have been doing to un-ban it.

Appreciate a swift fix to this ASAP. Thanks in advance.

UPDATE: 15+ HOURS MY GAME HAS BEEN BANNED. WHY ISN’T IT FIXED???

UPDATE 2: Still offline. I would like to know why the “temporary fix” that was previously applied, has not yet been applied during this outage.

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Slither is shadow banned right now. Also, @NorthLodgeDragon I have a Sponsored Ad running right now which is not delivering any views while the game is banned.

I’m submitting an update to the title, to add back the snake emoji. Let’s see if this unbans it like last time @Focia19

Update: I was able to self-un-ban by updating the title to add back the snake emoji that I deleted last time.

Update 2: After I self-un-banned, my player count went from 413 to 725 within a few minutes.

If what vertex described is true, my game has been shadow banned since November starts. Really need a fix or a compensation if it was done without notice.

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Not going to lie, but I saw many games get hit by these “new” hidden discovery changes. Many games appear to get shadow banned. Since this bug happened, I saw games with 2k concurrent players get dropped to just 100-200 players. My game was also affected, dropping from over 500 concurrent players to just 100. This bug is not only from a discovery search. It appears to in every aspect of discovery is from. This is a critical bug as it heavily affects the game player base and revenue, and it’s been nearly two months. I lose at least 50% of revenue over the past two months.

You need to ask the engineer to check all discovery channels, not just from search… The new analytics shows a sudden significant drop in discovery impression due to these “hidden” changes. Please check: [UPDATE🐴] Digimon Masters - Roblox

i really hope ROBLOX do not engage in unnoticed censorship or any weird internal changes that “Twitter” used to do. Twitter would shadowban certain account or posts preventing them from going viral or having the fair. Not sure how they are now under new ownership.

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This is what I mean by the genuine discovery in every aspect is not functioning correctly or at least like how it used to be, and is affecting my game negatively. The game reached a record low out of the blue. Usually, things like this only happen where there are massive unfixed bugs or unplayable issues. In this case, it’s ROBLOX Discovery’s side and out of my control. This behavior is not normal at all.

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After making a slight update to the description, I was able to get my game’s ranking from 1,250th to 23rd for the search query “soccer”. Same change has been observed with the keyword “football”. This is absolutely amazing news for me.

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Not sure exactly how that works or if it’s consistent, but hey atleast it works! ¯\_(ツ)_/¯

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I’ve been trying to replicate this tonight. My game used to show up as one of the first results for “army” and ever since August it has dropped hundreds of places down for the same search and it has hurt my experience’s discovery by a lot, and today my playerbase is as much as five times lower than during the Summer. I’ve spent the night tonight updating my game description over and over trying to see if part of it is somehow triggering the algorithm to downgrade my game. I suspect this is the case because two of my friends have games with significantly less favorites, likes, and players, but they appear hundreds of results higher than mine.

If I might ask, Robotz, what did you change in your description that fixed your discovery position? Was there a specific word or item that was causing it? Thanks

Thank you + the team for helping out with these issues. The quick fix (assuming it rolled out recently) appears to have worked. My experiences have received a DAU rebound back to ~60-80% of where they were prior to October. MAU TBD.

If it helps with diagnosing, these two experiences of mine had a massive drop in engagement around the same time as the other people in this thread:
https://www.roblox.com/games/243079752/The-Day-the-Noobs-Took-Over-Roblox-2
https://www.roblox.com/games/1048204499/The-Day-the-Noobs-Took-Over-Roblox-3

They had an initial massive MAU drop starting in May of 2022. Then they had another massive MAU drop in October + November. Compared to pandemic and pre-pandemic trends, the MAU difference seems to be way more than just seasonality. Oct/Nov 2022 have had the worst MAU for my experiences since Aug 2017 for no obvious reason.

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@Focia19 my game Slither.io Simulator is shadow banned right now.

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It had been over a week since the last time it happened.
I am attempting right now to bring it back using the self-fix technique of submitting a random Title update.

This issue has had a band-aid put on it many times. But the real solution is still not in place. This forum post will need to remain open until Roblox actually fixes it!

Please do whatever is necessary to un-ban my game ASAP!

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The best way to somewhat fix the discovery yourself appears to be updating to title to something else unfortunately. Sometimes, you just have to fix things yourself.