Actual Behavior
The texture has a brown line around the seam of the hood which causes a brown streak to show up on the front of the hood of the dominus
The texture should fade out into gray like the hood instead of brown.
Issue Area: Catalog Assets Issue Type: Other Impact: Moderate Frequency: Constantly Date First Experienced: Item Creation Date Date Last Experienced: Current Date
Been another few months, how come this hasn’t been fixed or at the very least looked further into yet? So far we’ve had a Workclock headphones “fix” which wasn’t even necessary (and ended up getting reverted assumably due to the major backlash it caused) and now a check for Ghosdeeri and Doomsekkar’s smoke effect (which was for some reason actually checked even when they were intentionally disabled) yet this obvious error still hasn’t been fixed.
@Hooksmith to continue the conversation here as you requested, is this feature on the texture intended? I also apologize for the repost, however it felt as if this issue was ignored since the reply from Howimetted a year and a half ago said they would follow up with an update when they had one, yet I don’t understand how there hasn’t been any for that long. As mentioned in my most recent reply here, issues such as the geometry of Workclock’s Headphones (which wasn’t an actual issue but regardless) and Ghosdeeri’s smoke were posted and actually looked into relatively quickly, yet this has been left dormant. It’s extremely frustrating that a texture error that could easily be fixed has been left on the backburner for such a long time, and if it’s actually an intentional feature a follow up at the very least to state so would’ve been appreciated.
This is a standard reply we put on each issue when we found a suitable owning team internally for the issue. It basically means the issue has been “triaged”. We’re aware that the message is confusing (making it seem like someone is actively looking into that). We know we need to improve this so it doesn’t give the wrong interpretation. Sorry for the confusion in the mean-time.
I don’t know anything about this specific issue at this time but I asked internally if anyone can update. The Catalog Asset Bugs category is handled by a small team and this is not their primary responsibility, nor are most of these issues very impactful compared to other bug reports we receive. It is not necessarily our goal to address all bug reports, we address them by impact and as the availability of this small team allows. Thanks for your patience here.
