Entire map disappearing except terrain

Help and Feedback Building Support
#1

So, I published a new version of a map I’m working on today and when I joined the game there was nothing else other than terrain. In-studio it shows up fine but in-game but there’s only terrain. Help please!

no script or anything else should be preventing it from showing up when the game is published

(tried posting in another section but it didn’t allow me to post)

4 Likes
#2

I’m lacking some information here.

  • Check for any scripts hidden inside the game, I think there’s a malicious script that hides itself whenever Studio is on.
  • Check if you have StreamingEnabled.

Additional Step For Scripts
To check this, use the Explorer’s search filter. Simply type script inside the bar.

2 Likes
#3

streaming is enabled but no scripts should be causing this, I’ve checked.

#4

Hey! I may know a fix.

  1. Check for anchored parts
  2. Check for malicious scripts
  3. Make sure your plugins come from their owners! (This problem has actually happened to me before, some plugins are malicious and only show when actually playing the game)
1 Like
#5

Plugins can come with “viruses” that remove all parts. If you’re unsure, send me a link to your profile and I can look through and see if anything is malicious

1 Like
#6

I thought he tested this in Studio and everything was fine. :thinking:

#7

thanks but it’s definitely not a plug-in or scripts or anchoring

#9

Try disabling the StreamingEnabled property, shutting down all servers and seeing if that fixes the problem.

1 Like
#10

The reason I’m saying this is that this problem is the exact problem I had before, it’s completely undetectable in studio from what I’ve tried.

#11

thank you, we’re trying to fix it now

#12

I will try doing that, thanks.

#13

yes, it’s fine in studio in edit mode but when in the actual game it’s broken

#14

I am meaning the anchored part of it. If he tested it in Studio that it should be fine, I doubt they have anchored on false.

1 Like
#15

Do the parts in question happen to be unions? If so, the issue could be they corrupted- being the reason why they load in edit mode for you but disappear when in testing or publishing.

#16

Have you tried publishing to a new place?

1 Like
#18

thanks, the issue has been solved :slight_smile:

1 Like