Error 17 bug in-game full servers crash

Greetings fellow developers,

  1. we have a major problem, full servers with players crash in my game, they get a 17-error connection bug. This has caused us to lose lots of players is there anyone who knows how to fix this bug or can a roblox engineer possibly help?

  2. This sudden connection issue (error 17) has caused a loss in data from players that get disconnected and joined back in the game.

Looking forward to your answers thank you already for your time.

Schermafbeelding 2021-12-30 om 13.38.37

Schermafbeelding 2021-12-30 om 13.38.33

We are looking to find a solution/fix it to prevent players getting affected by this issue

  1. We tried to look in the developer console and then into microprofile to see if their was any memory lose but we saw no memory lose so we are a little stuck at this point.
1 Like

Im also expiriencing this issue

sorry just saw your comment, did you manage to fix this issue?