Error = 17, way too often

Lately it’s been difficult for me to join any ROBLOX game. I keep getting error 17 (connection attempt failed), and it takes me multiple tries to get in, if at all. My connection isn’t too fast, but typically I can at least connect, regardless of load times.

Anyone else having this issue?

I am having this problem 30% of the time i load a game.

My connection definitely isn’t the problem here. My internet is as fast and smooth as ever, yet for the most part I can’t get into any games. It takes half a dozen tries to (sometimes) finally be able to join.

The instance count hovers at around 800-900 for a few seconds, then I get the error. If it manages to start loading more instances and if the part count rises above zero, the rest of the process goes just fine.

It started happening recently, too. Many of us developers are getting spammed with “can’t connect to your game at all”

I told a guy to keep trying, and on the seventh try he got in. Another guy had the same problem, and he gave up after disconnection 10 times in a row while loading.

I reduced my place file’s data from 1,800KB to 1,300KB and the load failure reports still came through. Later I removed all CSG unions and still nothing changed here. Something is definitely up with their servers.

And we as game developers still can’t see server related errors, like why they get disconnected when they load, or why servers are randomly crashing.

I can’t even join my test server, and it has only about 2-3 dozen small parts. This doesn’t appear to be related to file size :?

Every time I try to join a game it says “An unexpected error occurred and roblox needs to quit. We’re sorry!”.

Any indication on when exactly this started happening? (first time you’ve seen the problem)
Date and approximate time would be helpful.

For me the error message has been on and off. It just started letting me play games again but I estimate by tomorrow the error message will start pulling up again. I first started noticing this around when the new chat was released.

[quote] Any indication on when exactly this started happening? (first time you’ve seen the problem)
Date and approximate time would be helpful. [/quote]

2 days ago sounds about right. I just joined a game a few minutes ago on my first try, so it may be resolved, not sure yet. I’ll update later after I’ve spent more time playing various games.

I have it on all games and servers now -_-

I’m seeing at least 2 different errors mentioned in this thread, ID17 and “An unexpected error occurred and roblox needs to quit. We’re sorry!”.

Please tell us exactly how you are getting each specific errors, info such as frequency of occurrence, place id, what you were doing in the place, and screenshots are very helpful.

The frequency of occurrence for me is every time. It doesn’t seem to be a matter of randomness if I get into a game or not, when this seems to be ‘turned on’ I can’t get into any games until it is ‘turned off’. I’ll try to catch the next time and date it ‘turns off’ and ‘turns on’.

As for what I am doing in the game, that would be nothing because I can’t get into the desired game in the first place. Here’s a screenshot of what it looks like after a couple of seconds of clicking play.

Edit: 3:46 PM EST 11/23/2014 It just started letting me play games again. It’s worth noting that I was in studio for a couple of hours working on something.

This has been happening again lately. Unfortunately, there’s not any details I can really give, other than that the Roblox Player pops up with the error message already displayed, or the part count hovers at 600-900 before erroring (ID=17). If the part count exceeds 1,000 or so, it’s loading normally and doesn’t error.

It’s really difficult for me to join any games. This happens almost every time I try playing. My internet isn’t slow or anything, it’s running just fine. When I manage to join a game, it isn’t laggy. I don’t think this is my connection.

[size=1]My apologies for the bump.[/size]

I just keep getting error 17…

I have the same problem on my own place, it’s only when a server has been up for a while (upwards of a few hours) and the error I get is ‘this game has shut down.’

I just tried testing my game with a local server for the first time since I started having this issue. I’m getting the same problem even then: (click to enlarge)



There’s nothing in my place other than a Baseplate, a few parts, and a few scripts which I tested in Play Solo with no issues.




Try joining this place (on my profile), and you’ll see it’s very lightweight. This isn’t my connection causing this (is it…?).

Is anyone else having this issue at all? I haven’t been able to join any game for a while (not good when trying to test things online). I’ve tried restarting my browser and computer, but nothing.

And I just realized that any issues likely won’t be fixed until after New Years due to the code freeze :frowning:

Edit: I can load the place just fine with the Edit button, and it loads quickly.