I’m experiencing persistent issues with joining games on my main account. When I try to join any game (public or VIP), Roblox retries 10–15 times before entirely failing and returning Error 261 (There was a problem streaming data). If Roblox does manage to connect me to a game (private server for instance) on my main account, friends won’t be able to join me. I would have to either join them myself, or select a public server from the Server list.
Though, if I use my alt account, Roblox lets me connect instantly as if nothing ever happened.
After investigation, I have a reason to believe that this issue is entirely at Roblox, since I already have tried the following:
Reinstalling Roblox & deleting the folder from the local install directory
Logged in/out of main account
Cleared cookies & browser cache
Flushing DNS
Resetting IP stack & Winsock
Switching DNS servers
Restarting modem
Trying on any other available device (laptop, mobile)
Trying with and without VPN
Trying to play using the Roblox App on Windows
Deleting my Research Panel account and its data (apparently this issue is Research panel related?)
Current Behavior
10–15 retries before joining, or complete failure with Error 261.
Joining via “Play” button or a Private Server consistently fails.
Friends are unable to join me after I manage to connect.
Works normally on alternate account using same hardware/network.
System Specifications
CPU: Intel Core I7-10700K (x64)
GPU: Nvidia GeForce RTX 3070
Browser: Chrome 138
OS: Windows 10 Pro
Expected behavior
Join games instantly, like on my alternate account.
I know this is an odd question, but are you a part of the Roblox research panel? This is an issue affecting some beta members as well, but only on their alt account
Yeah, I do happen to be apart of the Roblox research panel. Maybe that might explain why joining experiences on my alt works instead of my main account…
I’ll try deleting my research panel account, since I haven’t really been active within that community as of recently. Hopefully this helps aswell, since it just completely opts me out.
I’ve waited 24 hours since my account deletion request. My request has now been processed and the account including all of its associated data is deleted. This should also include any beta settings and similar.
After processing the request, it seems that the issue has not resolved. I’m not sure where to find the Discord server, and/or if manually opting out (despite data being erased) would even make a difference.
Roblox Studio and the Roblox app now shows a static message top-left of my screen that says CanManageKickDisableDebugger = True (not declared!). Not sure if this related to the issue I’m facing, but I thought I would note that down here.
Hi, @lnqubus ! It looks like you were indeed still being enrolled in the Roblox Research Panel test which may have led to this problem. I’ve removed your account from that program. Can you please try and restart your client to see if that resolves your issue?
It’s been working great for about a day now, but this time it keeps retrying for about 6-10 times max, then lets me in. It never returns an error, but whenever I’m in a server, my friends are not able to join. Instead, they get an “Unknown Status” message.
So, 261 has been fixed, it’s just the fact that Roblox retries and lets me in, then prevents friends from joining. This should also be the same case for Roblox Studio because it did this when I had error 261 issues