Error code 288, zmimallocgpuoom

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Yesterday at around 7 pm(?) after implementing an update to my games randomgen system that adds more areas (some with more parts/models), every time I’ve attempted to join the game I get met with:

Error Code: 288, Channel: zmimallocgpuoom.

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In all honestly I’m not sure what to make of this, and I can’t find anything online that mentions a Channel following a 288 error code. Is my randomgen system so large it’s causing an OOM GPU crash on the Roblox server?

I’ve made sure that the issue is isolated to the new randomgen areas, rolling back the game (but keeping the areas) did nothing, as soon as the areas are removed it works again, everything in them is anchored and there are no scripts added with them. This problem isn’t only on my client, as it happens for my QA testers as well.

Any help or info would be greatly appreciated!

Expected behavior

I expect the game should run, and not crash.

A private message is associated with this bug report

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It happened to me when i was playing in normal roblox game also. But error was on the client side, not server shutdown.

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Thanks for the report! The Channel: zmimallocgpuoom message was from a test that we’ve now reverted. It’s possible it was related to the server shutdown but it’s likely unrelated.

The server could shut down for various reasons, like a memory leak or crash. Are you still experiencing this?

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We’ve reverted the update and begun working on something else to replace it, so no. There isn’t a memory leak in the game, and yes it was the server crashing, but it certainly wasn’t random as it happened probably 50+ times while I was trying to isolate what was causing it.

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Thanks for the update, I’ll mark this as fixed.

We’ll continue to work on improving server reliability and making the error messages clearer over time. Please let us know if the issue occurs consistently again.

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