Error Code: 610

Describe the bug. Describe what is happening when the bug occurs. Describe what you would normally expect to occur.

This bug prevents me from joining any Roblox game.

How often does the bug happen (every time/sometimes/rarely)? What are the steps that reproduce the bug? Please list them in very high detail. Provide simple example places that exhibit the bug and provide a description of what you believe should be the behaviour.

This bug happens every time I try and join a Roblox game.

Where does the bug happen (www, gametest, etc) Is it level-specific? Is it game specific? Please post a link to the place that exhibits the issue.

This bug happens on all game.

Would a screenshot or video help describe it to someone? If so, post one.


When did the bug start happening? If we can tie it to a specific release that helps us figure out what we broke.

I started noticing this bug on Friday, although I have been on a break since Wednesday. So I don’t really know.

Anything else that you would want to know about the bug if it were your job to find and fix it.

I’ve tried all the ways to fix this, I have contacted customer support, YouTube videos.


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