Error "Could not process the mesh" when importing

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#1

So we are having problems with importing our mesh.

1920×1080 1.77 MB

1913×1080 1.16 MB

791×359 97.6 KB

Note: I wrote this for my friend, he doesn’t have access to DevForum.

#2

I’ve found that meshes sometimes cannot be imported if the name gets moderated. What’s the name of the mesh?

#3

Name was something weird, it was something like “11111111111” (my friend puts weird names). However we changed it to a normal thing like “tree2” and it’s still giving the same error.

#4

Oh, sorry. I guess that wasn’t the problem.

#5

Any other suggestions? (30 chars)

#6

Sadly not.
I’d just do as the error message says and contact customer care.

1 Like
#7

I think you got too many faces, when you import it, there should be an option to reduce the amount of faces