Error loading PlaySolo error

After a period of extended use, Play Solo begins to fail to load. This appears to be a macOS specific issue.

I have run into this issue several times. Some friends also on Mac have reported this happening as well.
The only way to clear it up is to relaunch studio.

Here’s a video of what the issue looks like:

A private message is associated with this bug report

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Thanks for the report! We’ll follow up when we have an update for you.

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Hello @Usering thanks for the report. We took a look by filtering for your placeId in our backend logs and it looks like there’s a chance that one of our services was experiencing issues for a short period of time which might have been the cause for this. Two questions:

Would you happen to remember the exact time and day when you and friends experienced this issue? This will help us compare with the timing of our logs to confirm.

Are you still experiencing this issue now?

Thank you.

I don’t recall any time specifically. But this post was made in the same afternoon that the issue happened for me. The issue did occur maybe 2-3 isolated times in month prior though.

Hey, I just ran into this again

More context: Once you run into this error it seems play solo is unable to launch regardless of connectivity. Rebooting studio does fix it.

Hey this just happened again

For reference this is the place I am working in

It’s happening to me too for the past few months. Today it happened to me like 3 times and I used studio for around 6 hours today. I’m also on a mac.

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This just happened again just now.

Happens at home and at office wifi. Appears to have a better chance of happening when connection is unstable.

This issue consistently happens to me for the past month, teamcreate or not. I am also a macOS user (15.2).

Workaround:
The only workaround is to close studio and reopen.

Other observation:
If you just close place and reopen the place, there is a chance that you could spawn in after an extended load time with a Noob skin.

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