When I try and select and filter my places to see which of the 6 places in the experience are causing errors, the “place” drop down is disabled.
Expected behavior
Selecting the drop down will show the different places and filter the errors to see which place they occur in.
Page URL: https://create.roblox.com/dashboard/creations/experiences/[ID]/analytics/errors
This seemed to be fixed for a while but the issue has returned.
It’s stuck on the drop down (greyed out) on the experience. So I can’t target where errors are happening.
Hi,
Thanks for reporting this issue. The error report page pulls ‘places’ from our realtime system which is only available for experiences with > 100 DAU. We’ve added a tooltip when place selector is disabled. Hope this is helpful.
Thanks for explaining. It’s a bit frustrating when you’ve been working on a game for 4 years (ie keeping it high quality and maintained even though it doesn’t get many players) and not being able to identify where your errors come from. Maybe DAU shouldn’t be the only condition seeing this option? Maybe include how often it’s being updated or updated in the last month?
